Business Complete Plan

Business Complete Plan is an all-inclusive solution that gives businesses the best start. You can now subscribe to our New Business Complete Plan and enjoy faster broadband, voice line, business email & storage, a free device and more.

• Subsidized business devices including smartphones (Value & choice of device depending on the package).
• High speed internet plan.
• One Business Line (with free installation).
• Two Office 365 licenses (with free installation).
• Free WiFi Router with LTE capability.
• Free 4 GB data package valid for 2 months.
• Free domain name registration.

Yes, Business Complete Plan is associated with a 12 months contract.

After completing your Minimum Term of 12 months, you can choose to renew again with a yearly contract or continue on a monthly plan by giving written notice about the preferred option 30 days prior to expiry of the Minimum Term. If you decide to terminate the monthly plan after completing the Minimum Term, there will be no Early Termination Fee.

If you have subscribed to our old Business Professional Plans, you will continue on your existing plan unless you decide to change to the new Business Complete by signing a new 12 months contract and deactivating the old plan. Please check with your account manager for the migration rules.

You can select from a wide range of business devices & across attractive brands. For the available devices, kindly refer to the latest sales proposal or contact our sales representative.

Note: You can choose any device (even if higher than the associated value) and pay the difference as an upfront fee. Device selection must be done at the time of application.

Business Complete Plan is available across all channels . You may approach your preferred sales channel and subscribe to our service.

If you are an existing customer, you can change your plan to Business Compete and a new 12 months contract will start. Please check with your account manager for the migration rules.

You can either subscribe to 2 Business Essential licenses, or 1 Business Essential and 1 standalone OneDrive, depending on your requirements. Basic Activation of both licenses (valued at AED 50 per license) is free for Business Complete Plan.

To activate Office 365 you must fill in the details on the provided application form.

The Business Complete Plan is an all-in-one solution that includes all mentioned components. Cancelling the individual components does not reduce the monthly charge.

If any of the bundle components get cancelled, the bundle will break and the early termination fees will apply. (1 month fee+ the remaining value of the device*.) Any remaining services will remain charged their original MRC.

Example: Business Complete Plan 50 Mbps includes (BBU 50 Mbps + business line + Office 365+free minutes + device) when cancelling business line, the bundle will break and early termination fees will apply. Remaining services BBU and Office 365 will be charged their original monthly recurring charge.

If you cancel the Service prior to the end of the Minimum Term, you must pay an early termination charge equal to one time the monthly recurring charge + the remaining value of the device +any availed discount.

Yes, you need to avail all bundled components together including the business device. If you choose to not activate a specific component then unfortunately you cannot avail it as part of the bundle at later stage.

Yes, you can upgrade or downgrade your internet speed at any time. In case of a downgrade, you’ll have to pay a downgrade fee equal to one month’s charge of your current plan. Upgrading within Business Complete Plan to a higher speed during the contract period doesn’t result in a new device.

In case of upgrade/downgrade within the minimum contract term, we will not reset the contract, which means the remaining commitment months will continue counting from the original date of activation. Contact your Account Manager for more information on how to do so.

Yes, Business Complete Plan components will all be charged in the same single converged bill.

In case of issues with the service, please call to 800 188.

Yes, SMS and email notifications will be sent to the authorised signatory’s email address/Phone number 45, 30, 15 and 1 day(s) before contract minimum term expiry.

Yes, you can subscribe to Power Bill.

You can choose any of the other available devices in stock. Devices must be selected at the time of application.