You can order the new device if you are a new or an existing Business Postpaid customer.

Whether you are a new or an existing Business Postpaid customer, you can order your device online from our website. The device is offered with a 12 or 24-month contract. There are only delivery options available for order. In-store pick-ups will not be available. The delivery days will vary depending on the Emirate you are in.
Follow the below steps to order your preferred Samsung Galaxy Z Fold5 5G:
For new customers:
Step 1 - Visit our du website
Step 2 - Select your device storage and colour
Step 3 - Select your Business Postpaid plan and Device Instalment Plan - you can choose either a 12 or 24-month contract
Step 4 - Choose ‘Buy with a new du number’
Step 5 - Select ‘Delivery’
Step 6 - Fill out the form with your details
Step 7 - Click on ‘order now’
For existing customers:
Step 1 - Visit our du website
Step 2 - Select your device storage and colour
Step 3 - Select your Device Installment Plan and choose either a 12 or 24-month contract
Step 4 - Choose ‘Buy with an existing du number’
Step 5 - Select ‘Delivery’
Step 6 - Fill out the form with your details
Step 7 - Click on ‘order now’
Once you submit your order, you will receive an email confirmation of your order and a call from our Sales Team to verify your details. Once the Samsung Galaxy Z Fold5 5G is launched, we will deliver your device to your address.

Whether you are a new or an existing Business Postpaid customer, you can enjoy our order service. Please note that if you are a new customer, you will be eligible for only one device.

You will get an email confirmation when we receive your order. You will also be contacted by our Sales Team to verify your details and arrange a delivery time and date. If you do not receive a confirmation email, please email us at onlineshop@du.ae.

Yes. When our sales representative calls you for confirmation, you can make a change to your order.

No. There are no shipping or delivery charges for the order.