Care Connect Platform | du™
Enhanced service assurance designed to meet today's demands.
Step into the next era of service assurance with our new advanced Care Connect Platform. Unlock a panoramic view of your connectivity services, all through a singular, powerful interface.
The Care Connect Platform not only simplifies but also revolutionises your approach to SLA management. Embark on a journey of enhanced understanding, collaboration, and efficiency.
Learn more about our new features:
Geographic Mapping Tool
Navigate the health of your network across all UAE Geographically. Monitor key KPIs, ensuring your services always meet the benchmark.
Bandwidth Utilisation
Get real-time insight by analysing traffic patterns from months to minutes.
Application Visibility and Monitoring
Track all applications usage from a single screen with latest technology.
Streamlined Service Ticketing
Create and resolve tickets with efficiency, optimising your SLA management.
Why Care Connect Platform?
With our Care Connect platform, you can easily access and understand your network services data, initiate every conversation with shared understanding backed by clear and accessible data, get consistent and reliable reporting and collaborate more efficiently to achieve your goals.
Avoid the headache of third-party management.
Our established service management structure is not compatible with third-party platforms. They need more resources and time from service managers and operations teams to see, manage and report on service performance effectively.
Access an integrated view of your network services.
Our platform offers a unified view of service performance for a wide range of network services, seamlessly collecting and categorising technical data to deliver easily understandable, service-focused insights.
Reduce app-switching fatigue and simplify service management.
Our platform allows technical teams to view real-time and historical data on all company connections and services, eliminating the need for multiple third-party apps and external data compilation for reporting.
Oversee your network service quality with transparency.
Our platform gives both us and our customers, including enterprise IT managers, a unified service performance view, enabling direct, precise feedback on network service successes and areas for improvement.
Expand your understanding and simplify your Business network monitoring today.
Explore the Care Connect platform with du Business.