Business Mobile Plan
Simplify your Business
How long would you like your contract for?
What kind of minutes do you need?
Know what you pay, Know what you get.
No Result found
Please change your filter options to see available plans. or
Best Seller
Best Seller
-
FAQs
-
How are the minutes charged in these plans?Minutes are charged per minute for the free minutes in the bundle, and any usage out of the bundle.
-
What are the out-of-bundle tariffs for the plans?
Out of Bundle Tariffs Plan BMP 100 BMP 200 BMP 325 BMP 600 National minutes 0.3 0.3 0.3 0.3 IDD Charges per Minute AED 2.4 AED 2.4 AED 2.2 AED 1.8 National SMS 0.18 0.18 0.18 0.18 International SMS 0.6 0.6 0.6 0.6 -
How will I be charged for the offer on my first bill?Your first bill will include the full month charges.
-
Will I be notified before the expiry of the plan contract?Yes, you will receive an SMS one month before the expiry of your minimum term (i.e. contract period). You will also be contacted by one of our dedicated team members to help you renew your offer.
-
How will the plan appear on my bill?The plan will be displayed as “ Business Mobile Plan”.
-
Are the unlimited minutes unlimited?Yes, they are unlimited.
-
What type of calls can I make with the unlimited national minutes?Unlimited National minutes are only valid for mobile and fixed calls within the UAE. The Unlimited National minutes are not applicable for Roaming.
-
What type of calls can I make with the unlimited International minutes?Unlimited International minutes can be used for international outgoing calls, from the UAE for the covered destinations. They are not applicable for roaming.
-
What destinations can I call with my unlimited International minutes?
Plan Number of Destinations BMP 100 190 Destinations BMP 200 190 Destinations BMP 325 165 Destinations BMP 600 New 166 Destinations BMP 900 New 166 Destinations BMP 600, 900 activations before 19-March, 2025 will follow 165 Destinations. Any new activations after 19-March, 2025 will follow new 166 List and will no longer include Eritrea, Uganda, Sudan, Ethiopia, Libya, Kenya, Alaska, Hawaii, San Marino, British Virgin Islands, Mariana Islands and Saint Pierre and Miquelon. Visit du.ae/idd for the complete list of destinations. -
What are the terms and conditions for the roaming benefits?
- Roaming minutes and data benefits can be used in our preferred countries and our Roaming Partner Networks. Visit du.ae/preferredcountries for the full list.
- The bundles with incoming minutes cover roaming-call-forward charges only. Inter-operator termination charges [IOT] are not covered.
- Incoming and outgoing both cover incoming calls with roaming-call-forward charges and outgoing calls. Inter-operator termination charges [IOT] are not covered.
- After consuming your plan’s roaming minutes, incoming calls, outgoing calls and data are all charged per standard rates or Easy Roaming rates, if the Easy Roaming service is active.
- Roaming minutes’ packages are not built on real-time billing, hence consumption of the benefits cannot be tracked and there will be no usage notification, including on full consumption.
- Roaming Usage does not include Lebanon and in-flight operators.
- There are some LTE handsets designed to send and receive minor data sessions, even though the mobile data feature is turned off. To avoid these excess data charges, either buy a roaming data bundle or change your device’s network from LTE to 3G.
- Non-preferred networks will have a standard tariff set out on our website du.ae/smallbusiness/mobile/roaming/detail
- We may remove or modify any preferred roaming countries and operators discreetly and without a notice. It is recommended that you check the current list on du.ae/personal/mobile/visiting-roaming/roaming-preferred-partners before you travel so you are fully aware of which countries we have roaming partners in and who those operators are.
-
Can I subscribe to device offers with the Business Mobile Plans?Yes, our device instalment offers are available on top of the Business Mobile Plans. Please contact our sales channels for the latest offers on devices.
-
What is the minimum contract period for the Business Mobile Plans and what will happen if I cancel my subscription before the end of the Minimum Term?The Minimum Term is 12 months. A cancelation fee equal to one monthly recurring fee will apply if you cancel your subscription before the Minimum Term.
Plan Early Termination Fee Business Mobile Plan 100 AED 100 Business Mobile Plan 200 AED 200 Business Mobile Plan 325 AED 325 Business Mobile Plan 600 AED 600 Business Mobile Plan 900 AED 900 -
Where can I subscribe to the Business Mobile Plans?You can subscribe to the Business Mobile Plans through our du retail shops, roadshows, business centres and your Account Manager.
-
Can I upgrade or downgrade my plan within the Business Mobile Plans?You can upgrade to a higher rate plan without any foreclosure fees. However, you have to pay the foreclosure fee for the downgrade.
-
Will I still be charged the full monthly fee if my line got suspended within my contract?Yes. Since the plans are associated with a Minimum Term, you will be charged the monthly recurring fee during the suspension.
-
If I subscribe to the Business Mobile Plans within this month, will I get the full benefits immediately?If you subscribe within this month’s bill cycle, the monthly charge fee and your rate plan voice minutes will be prorated. However, your data will be granted in full. As for the following month, all the benefits and fees will fully apply.
-
What happens after the minimum term is complete?You will continue to enjoy your Business Infinite Plan benefits. If you choose to cancel your line after the end of your minimum term, no termination fee will apply to your plan. However, if you still have other active contracts such as, a device that has not completed its minimum term, then a fee will apply.
-
Can I still get one of the Business Mobile Plans, if I am an existing Business mobile customer?Yes.
-
What is the activation fee?A fee of AED 55 is applicable for the activation of your SIM card.
-
-
Terms & conditions
For terms and conditions, please click here
This is important to know
What are the documents I need?
Passport with valid residency or Emirates ID and one of the following:
- An application form signed by Authorised Signatory.
- A copy of current Trade License.
- A copy of your company sponsor’s or Authorised Signatory’s passport with visa page.
- A copy of your Establishment Card.
- A power of attorney document or letter of authorization will be required if applicant is not the owner defined on the Trade Licence.
How long are the offers valid?
The offers are permanent.
How many destinations can I call with my international minutes?
The 25 minutes of BMP 150 and 50 minutes of BMP 200, is applicable to top 79 destinations, 150 minutes of BMP 325 and 600 minutes of BMP 500 will not cover Afghanistan, Chile, Ethiopia, Liechtenstein, Myanmar and Slovenia. All the remaining international minutes is applicable to top 190 destinations. Visit du.ae/idd for the complete list of destinations.
Are there any charges if I change my plan?
You can upgrade to a higher rate plan without any foreclosure fees. However, you have to pay the foreclosure fee for the downgrade.
What are the charges after I ran out of my monthly benefits?
| Business Mobile Plan | 100 Plan | 150 Plan | 200 Plan | 325 Plan | 500 Plan | 900 Plan |
| International calls |
AED 2.40/minute |
AED 2.20/minute |
AED 1.80/minute |
|||
| National / BCC* / Fixed calls | 30 fils/minute | N/A | ||||
| National SMS | 18 fils/SMS | |||||
| International SMS | 60 fils/SMS | |||||
| National video calls | 60 fils/minute | |||||
What is the cost for cancelling my plan?
1 month of rental fee will be applied.
What type of calls can I make with the unlimited national minutes?
Unlimited national minutes are valid for calls within the UAE only to fixed or mobile lines. They are not applicable to roaming.
What type of calls can I make with the unlimited international minutes?
Unlimited international minutes can be used for international outgoing calls, from the UAE. They are not applicable to roaming.
Disclaimer: All information on this product is subject to change.