Samsung Galaxy S24 Ultra
AI Made Extraordinary
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Key features
- Camera: Main: 200MP, Ultra Wide: 12MP, Tele (5x): 50MP, Tele (3x): 10MP, Selfie: 12MP
- Display: 6.8” QHD+ Dynamic AMOLED 2X (120Hz)
- Processor: Snapdragon 8 Gen 3 for Galaxy
- Memory: RAM: 12GB Storage: 256GB/512GB/1TB
- Battery: 5,000 mAh 45W Super Fast Charging 2.0
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FAQs
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What are the available storage options under the Samsung S24 series ?The available colour and storage options are below:
Device type Colour Storage Capacity Samsung S24 Marble Gray, Onyx Black, Cobalt Violet, Amber Yellow 128 GB, 256 GB Samsung S24+ Marble Gray, Onyx Black, Cobalt Violet, Amber Yellow 256 GB, 512 GB Samsung S24 Ultra Black Titanium, Gray Titanium, Violet Titanium, Yellow Titanium 256 GB, 512 GB and 1 TB -
How can I order Samsung S24?Whether you are a new or an existing Business Postpaid customer, you can order your device online from our website. The device is offered with a 12 or 24-month contract. Delivery is only available on devices that are ordered. In-store pick-ups will not be available. The delivery days will vary depending on the Emirate you are in.
Follow the below steps to order your preferred Samsung S24:
For new customers:
- Step 1 - Visit our du website
- Step 2 - Select your device storage and colour
- Step 3 - Select your Business Postpaid Plan and Device Instalment Plan. You can choose either a 12 or 24-month contract.
- Step 4 - Choose ‘Buy with a new du number’
- Step 5 - Select ‘Delivery’
- Step 6 - Fill out the form with your details
- Step 7 - Click on ‘order now’
For existing customers:
- Step 1 - Visit our du website
- Step 2 - Select your device storage and colour.
- Step 3 - Select your Device Instalment Plan and choose either a 12 or 24-month contract
- Step 4 - Choose ‘Buy with an existing du number’
- Step 5 - Select ‘Delivery’
- Step 6 - Fill out the form with your details
- Step 7 - Click on ‘order now’
Once you submit your order, you will receive an email confirmation of your order and a call from our sales team to verify your details. Once Samsung S24 is launched, we will deliver your device to your address.
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Who is eligible for the order service?Whether you are a new or an existing Business Postpaid customer, you can enjoy our order service.
Please note that if you are a new customer, you will be eligible for only one device. -
How will I know if my order request has been received?You will get an email confirmation when we receive your order. You will also be contacted by our sales team to verify your details and arrange a delivery time and date.
If you do not receive a confirmation email, please email us at onlineshop@du.ae
If you are a corporate decision maker, you can get in touch with your respective Account Manager. -
Can I modify or cancel my order?Yes. When our sales representative calls you for confirmation, you can make a change to your order.
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Will there be any separate shipping charges for delivery?No. There are no shipping or delivery charges for your order.
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Is there a warranty for Samsung Galaxy S24 5G that comes with the device?Yes. Samsung Galaxy S24 5G comes with a one-year standard manufacturer warranty, which you can use at any Samsung-authorised service centre. You can also call the Customer Contact Centre at 800 SAMSUNG to learn more.
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Will my personal information and credit card details be secured?Yes, any personal or company information provided shall be protected in accordance with the federal laws of the United Arab Emirates. The Privacy Policy is available here for more details. You can also view our ‘Privacy Policy’ page on our website.
Please make sure that you provide the correct and complete information, and notify us of any changes. -
How can I track my order?You will receive a confirmation call from our Sales Team who will give you more details on the delivery schedule. The deliveries will start from the official launch date of Samsung S24.
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I am an existing customer and I want to get a new number with Samsung S24. Can I still get the device delivered to my address?Yes. Delivery services will be available to you if you order Samsung S24 through our website.
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Can I buy Samsung S24 online at the full price without subscribing to a Postpaid line?Samsung S24 is only available to order with our Postpaid Plans.
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I am already subscribed to a Business Postpaid Plan. Can I still get Samsung S24 at zero upfront?Yes, we will add the monthly instalments for Samsung S24 to your current plan’s monthly fees. However, your device contract will have a different expiry date.
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Can I cancel my contract before it ends?Cancelling the offer before the contract ends will result in an early cancellation fee for every remaining month.
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How can I find out if my location has du 5G coverage?Visit https://www.du.ae/business/5g/our-network to learn about our 5G network coverage in your location. Our 5G network continues to grow, thus keep visiting this page to stay updated on the new areas that our 5G network will cover.
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Samsung Galaxy S24 Ultra
Black, 32 GB
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