Do Not Call Registry | du™

The national ‘Do Not Call Registry’ (DNCR) is a directory of phone numbers of consumers who do not wish to receive telemarketing calls. As of August 2023, telemarketers are strictly prohibited from contacting customers listed under the DNCR, even if prior consent has been obtained.

Telemarketers are invited to verify whether a number is listed in the DNCR and make telemarketing calls only if a number is not listed in the DNCR. To start using the DNCR Portal, telemarketers can login to the My Account portal using their du corporate account. Once they are logged in, they will be required to upload the list of mobile numbers for which they wish to validate their DNCR status. To initiate the telemarketing calls, once a file is uploaded and processed, they will be able to download the results file showing the DNCR status against each mobile number from the portal. Kindly refer to the attached handbook for an overview of how to use the DNCR Portal.