Hosted Voice gives you the functions and services of Private Branch Exchange (PBX) facilities without having to invest in expensive equipment or maintenance charges. Basically you can enjoy voicemail, call transfers, caller ID etc. all while saving on capital.

You get one main ‘pilot’ number with many extensions. Each extension is assigned a number and becomes a dedicated line to make/receive calls allowing for all calls to get through as soon as a line becomes available (a.k.a multi-line hunting).

Hosted Voice comes with a 12-month contract for AED 95/month, plus a one-time charge of AED 50.
Note: the contract is auto-renewed yearly.

You’re free to cancel this service whenever you like as there is no early termination charge.

You’re free to cancel this service whenever you like as there is no early termination charge.

Simply contact your Account Manager, call us at +971 4 391 0000 or visit any of our stores.

We’ll send you a confirmation SMS once it’s active.

Up to five working days.

Yes, you can, you’ll just have to fill out another application form. Email us, contact your Account Manager or visit any of our stores and we’ll guide you.

We can help you with both inzone and outzone relocations. Just note that if you’re moving to an outzone area, we’ll have to disconnect your current ISDN 2 line and activate a new one at your new location.
To relocate, contact your Account Manager or visit any of our stores and we’ll guide you through the process.

Contact your Account Manager or visit any of our stores with a letter of authorisation from you company (with a company stamp) to change your number.

Call us on 800 188 and log a trouble ticket for any help with your Business landline.

Cancel your Business Trunk Line by emailing us at business.customercare@du.ae or visit any of our stores. A final bill will then be created with your next bill cycle.

Click here to learn more about our Business Trunk Line service.

Business ISDN 2 is basically one digital phone line with two separate channels that you can use simultaneously for the same or different functions (i.e. as a landline, fax or for data). Each channel has data speeds of 64 Kbps.

You’re free to cancel this service whenever you like as there is no early termination charge.

Your Business ISDN 2 comes with one direct number by default, and you can add up to seven more, for a maximum of eight numbers.

Unfortunately, we can’t guarantee sequential numbers.

We’ll give you a device to help manage your ISDN 2 line as well as all the devices connected to it.

Unfortunately, we don’t provide PBX services with Business ISDN 2 and can’t help you manage one.

You can take as many Business ISDN 2 lines as you’d like. Each will come with its own activation and monthly charges.

As long as you have a device that supports video, and the person you’re trying to call has a compatible handset and service, you can use ISDN 2 to make video calls.

Simply contact your Account Manager, call us at +971 4 391 0000 or visit any of our stores.

We’ll send you a confirmation SMS once it’s active.

We can help you with both inzone and outzone relocations. Just note that if you’re moving to an outzone area, we’ll have to disconnect your current ISDN 2 line and activate a new one at your new location.
To relocate, contact your Account Manager or visit any of our stores and we’ll guide you through the process.

Contact your Account Manager or visit any of our stores with a letter of authorisation from you company (with a company stamp) to change your number.

Call us on 800 188 and log a trouble ticket for any help with your Business landline.

Cancel your Business ISDN 2 by emailing us at business.customercare@du.ae or visit any of our stores. A final bill will then be created with your next bill cycle.

Click here to learn more about our Business ISDN 2 service.

Business ISDN 30 is one digital phone line with 100 numbers and 30 separate channels that you can use simultaneously for the same or different functions (i.e. as a landline, fax or for data). Each channel has data speeds of 64 Kbps. It’s managed through a Private Branch Exchange (PBX) service and best suited to medium to large businesses.

You’re free to cancel this service whenever you like as there is no early termination charge.

ISDN 30 comes with 30 separate channels and 100 numbers by default. You can add more numbers in sets of 100 for a maximum of 1,000 numbers, but the number of channels remains at 30.

Your default 100 numbers will be sequential. For example, you could get a set of 100 numbers from 04 345 6700 to 04 345 6799.

Note: Each additional set of 100 numbers will also be sequential, but not necessarily in sequence with the your default set or each other.

Unfortunately, we don’t provide PBX services with Business ISDN 30 and can’t help you manage one.

You can take as many Business ISDN 30 lines as you’d like. Each will come with it’s own activation and monthly charges.

As long as you have a device that supports video, and the person you’re trying to call has a compatible handset and service, you can use ISDN 30 to make video calls.

Simply contact your Account Manager, call us at +971 4 391 0000 or visit any of our stores.

We’ll send you a confirmation SMS once it’s active.

Yes, you can, you’ll just have to fill out another application form. Email us, contact your Account Manager or visit any of our stores and we’ll guide you.

We can help you with both inzone and outzone relocations. Just note that if you’re moving to an outzone area, we’ll have to disconnect your current ISDN 2 line and activate a new one at your new location.
To relocate, contact your Account Manager or visit any of our stores and we’ll guide you through the process.

Contact your Account Manager or visit any of our stores with a letter of authorisation from you company (with a company stamp) to change your number.

Call us on 800 188 and log a trouble ticket for any help with your Business landline.

Cancel your Business ISDN 30 by emailing us at business.customercare@du.ae or visit any of our stores. A final bill will then be created with your next bill cycle.

Click here to learn more about our Business ISDN 30 service.