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Office 365

Grow your business with Office 365

Now you can enjoy simple Office 365 services on any device with our business plans at an affordable price. You don’t need to worry about investing in expensive hardware and physical licences and we’ll also take care of your activation and support services.

Why choose Office 365 from us?

Get suites or inpidual services matching your changing business needs, all fully activated and managed by us. With Office 365 you will enjoy:

  • A simplified getting-started experience
  • On boarding and activation managed by us
  • 24/7 after-sales support
  • Flexible packages and cost-efficient solutions



Request a callback



Office 365 packages

Choose from the below packages to enhance your business:

Business Essentials
AED 20/month/user
AED 40/month/user
Business Premium
AED 55/month/user

Business-class email, online meeting

tools, and cloud storage to easily

share, collaborate, and edit your Office files on any device.

Always up-to-date Office applications,

plus cloud storage to easily share,

collaborate, and edit your

files on your computer, tablet, and smartphone.

Always up-to-date Office

applications, core cloud,

and business-class emails.


Individual services


Subscribe to our inpidual services at any time to enhance your business growth:

One Drive (storage) AED 25/month/licence
Exchange Online (Email) AED 20/month/licence
Share Point Online AED 25/month/licence


Office 365 business plans’ features and prices

Getting started is easy, simple, and fully managed by us, including onboarding, activation and migration of your existing data.

Simply choose from the available onboarding and migration packages, all with a one-time charge. And we’ll take care of the rest.

Premium AED 150 Intermediate AED 125 Basic AED 50
 - Remote/onsite provisioning of Office 365

- Migrations & integrations with Exchange Server, SharePoint, Active directory

- Desktop and BlackBerry® BES integration
 - Remote/onsite provisioning of Office 365.

- Migrations & integrations with Exchange Server, SharePoint, Active directory
- Remote provisioning of Office 365


Support packages

You can subscribe to our Silver Support Package for a monthly fee of AED 10/licence.

The Silver Support Package provides you with 24/7 remote technical support.

Additionally, you can get onsite support and quick resolutions by subscribing to our Gold Support Package for a monthly fee of AED 15/licence.

Note: In the case of customers deciding to deactivate Office 365 licences, a fee of AED 100 will apply for deactivating each licence.

For more information, please contact your account manager or call 800 188 or you can also fill in your details in the form below and our representative will contact you shortly.



Frequently Asked Questions
  • 1. What is the Office 365 offer?

    When you buy Office 365 with any of our core products like mobile, device, or broadband, enjoy Office 365 services at a special price!

    You can choose from Office 365 suites or individual services:


    Business Essentials Business Business Premium

    Office online + Storage + Email + SharePoint

    AED 20

    Office apps + Storage

    AED 40

    Office apps + Storage + Email + SharePoint

    AED 55

    Full details as follows:

        Includes full Office desktop! Includes full Office desktop!



    Business Essentials

    Business Premium
    Core Details

    Licence cap

    300 (for each plan)

    Office Applications

    Word, Excel, PowerPoint, Outlook, OneNote, Publisher


    Install Office desktop applications on up to 5 PCs or Macs


    Access to core Office apps and documents from all major smartphones, Windows tablets and iPads


    Office Online - online versions of Word, Excel, PowerPoint and OneNote for collaborating on documents

    Standard Services

    OneDrive for Business – 1TB personal online document storage and access on PCs, smartphones and tablets

    Email - 50 GB email, contacts, shared calendars (Exchange)


    Sites - team collaboration & internal portals, public website (SharePoint)


    Private social networking (Yammer)


    Individual services:

    Exchange Online OneDrive SharePoint
    • Get business email (50 GB per user), calendar, and contacts on your PC, phone, and web browser
    • Run email on global Microsoft servers
    • Stay protected by anti-malware and anti-spam filters
    • Store: securely store all your files and share them with co-workers (1 TB of storage)
    • Sync: synchronize files across all devices and access them anywhere, anytime, online and offline
    • Find: powerful search abilities
    • Intranet site for you teams with customisable security settings
    • Publish content to SharePoint, organise all your projects and tasks
    • Build eye-catching sites

  • 2. Can I get Office 365 services without subscribing to one of your core services (mobile, broadband, or device)?

    No, you must buy Office 365 bundled with our core products.

  • 3. Why should I get Office 365?

    A customer can get suites or individual services, and add or remove licences, all fully activated and managed by us as per your changing business needs.

    a. Simplified getting-started experience

    b. One stop shop for managing onboarding and activation of Office 365

    c. Pay on a monthly basis

    d. 24/7 after sales support

    e. Flexible bundles and cost efficient solutions

  • 4. How much do Office 365 services cost and how are they charged?

    Our Office 365 services are charged on a monthly basis, and the charge is dependent on the number of licences you have purchased.

     Type Service Monthly Charge per licence (AED)
    Suites Office 365 Business Essentials 20
    Office 365 Business 40
    Office 365 Business Premium 55
    Individual Services One Drive (Storage) 25
    Exchange Online (Email) 20
    SharePoint Online 25


    Note: A larger suite (Enterprise E3) is available on a bespoke basis for large accounts.

  • 5. Where can I apply for your Office 365 services offer?

    You can apply through our stores, retail partners, account managers, or by contacting Customer Care for more information.

  • 6. Can I get as many licences as I need?

    Office 365 suites come with different licence caps, as follows:

    Type Service Number of licences
    Suites 18 fils/msg  
    International calls AED 1.45/min  
    International SMS 60 fils/msg  
    Multi media message (MMS) - national 45 fils/50 KB msg  
    Video calls1 1 fils/sec  
    Data usage 0.25 fils/KB  
    Roaming charges See roaming charges  


  • 7. Are there activation charges for Office 365 services?

    Yes, there are activation charges. You can choose the activation type that best suits your needs.

    Each activation type has its own one-time charge per licence.

    Basic Intermediate Premium
    • Remote provisioning of O365

    One time charge: AED 50/licence

    • Remote/onsite provisioning of O365
    • Migrations and integrations with Exchange Server, SharePoint, Active Directory

    One-time charge: AED 125/licence

    • Remote/onsite provisioning of O365
    • Migrations and integrations with Exchange Server, SharePoint, Active Directory
    • Desktop and Blackberry Enterprise Server (BES) integration

    One-time charge: AED 150/licence

  • 8. Are the activation charges mandatory?

    Yes, the activation charges are mandatory.

  • 9. Are there support packages available for Office 365 services?

    Yes, you can choose from our Silver and Gold support packages based on your needs:

    Silver Gold
    • 24/7 customer support
    • 24/7 dedicated helpline
    • Incident outage report
    • Remote technical support

    Monthly fee: AED 10/licence

    • 24/7 customer support
    • 24/7 dedicated helpline
    • Incident outage report
    • Planned outage notification
    • Onsite support nationwide

    Monthly fee: AED 15/licence

  • 10. Are the support packages mandatory?

    No, the support packages are optional.

  • 11. Who can I contact if I have an issue or require help with my Office 365 services?

    You can contact Business Customer Care by calling 80188, or by sending an email.

  • 12. If I subscribe to an Office 365 service with a set number of licences, can I add or remove licences in the future?

    Yes, you can add or remove a licence from your Office 365 suite as per your requirements, as long as you don’t exceed the licence limit for your suite.

    Note: a one-time disconnection fee will apply for each licence you remove.

  • 13. How can I increase or decrease my number of licences?

    You can contact any of the following channels: our stores, channel partners, account managers, or Customer Care.

  • 14. If I cancel a licence or the full Office 365 service, are there any foreclosure charges?

    Yes, a one-time disconnection fee will apply per licence whether cancelling one licence or the full service.

  • 15. If I am enjoying Office 365 with a core product (mobile, broadband, handset) can I cancel the core product and keep the Office 365 service active?

    Yes, you can cancel the core product associated with Office 365, however you will no longer enjoy the special monthly fee, and the standard monthly fee will apply.

  • 16. Can the government sector apply for your Office 365 services offer?

    No, the government sector can not apply.

  • 17. Will the Office 365 suites include Lync?

    No, in alignment with the Telecommunications Regulatory Authority (TRA) security regulations, Lync will not be available with our Office 365 services.

  • 18. If I don’t have a domain, can I still apply for your Office 365 services offer?

    If you don’t currently have a registered and hosted domain, you can apply for domain name services with us. You will need to fill out the Fixed Hosted Services Form, and all standard fees and Business rules will apply.

    To know more about Office 365 services, please visit

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