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Standard Roaming

We understand that your Business is global, which is why our roaming service is designed to offer you cost-effective communication to meet your global connectivity needs.

 

Standard Roaming Benefits


  • Coverage in over 190+ countries.
  • Call rates starting from AED 1 per minute.
  • Unified incoming call roaming tariffs and roaming data rates.
  • Roaming rates split into three easy-to-remember geographical zones.

Get access to over 190+ countries across the globe with our Standard Roaming Service and enjoy unified rates by following these 3 easy steps:

Step 1:

• If you're a business customer paying your own bills, activate Roaming Service at any of our outlets by paying a refundable deposit of AED 2000.
• If you have a corporate paid number, contact your Account Manager to activate Roaming Service.
• If you're a UAE national, just activate Roaming Service by visiting us in store, calling our contact centre on 800 188 or emailing us at roamercare@du.ae.
 

Step 2:

Do you require access to data while travelling?

For postpaid lines, roaming data is enabled by default at the standard pay per use roaming rate of AED 1 per 50 KB.

If you have a prepaid line, roaming data is disabled. Dial *135*20# once abroad to activate roaming data pay per use at AED 1 per 30 KB. (You’ll need to reactivate roaming data every 24 hours).

 

Step 3:

Save on your data charges by subscribing to one of our cost-effective Roaming Data Packs, specially designed to cater to your varied data needs while travelling.
For prepaid lines, dial *135*20# to subscribe to our Roaming Data packs.
 

Standard Roaming Rates


Unified rates for prepaid and postpaid

GCC

Arab countries

Rest of the world*

Local calls within roaming country

0.91

2.00

5.00


Calls back to UAE

2.27

6.00

9.00


Calls within GCC

2.27

N/A

N/A


International calls outside destination

9.00

9.00

9.00


Calls to satellite numbers

20.00

20.00

20.00


SMS outgoing

0.257

2.00

2.00


SMS incoming

Free

Free

Free

 

 

 

Postpaid rates Prepaid rates
GCC Arab World* GCC Arab World*
Incoming calls

1.028

1.25

1.25

1.028

3

4

If operator charges on incoming calls

-

1.75

2.75

-

-

-

Total incoming call rate if operator charges apply

1.028

3.00

4.00

-

-

-

*If you're roaming on a satellite network or in-flight, rates are AED 20/minute for outgoing & incoming calls and AED 4 per SMS.