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- Bundles are automatically renewed every 30 days.
- Make sure you have enough More Time balance.
- If you don’t have enough More Time , make a recharge within 10 days.
- If a recharge isn’t made within 10 days, your bundle will be deactivated until you activate it again.
* Free data is limited time offer
Standard Voice Charges | AED 0.38/min (pay per second) (Inclusive of 5% VAT) |
International Voice Charges | AED 2.52 /min (pay per second) (Inclusive of 5% VAT) Click here to check list of countries. |
National SMS rate | AED 0.19 /SMS (Inclusive of 5% VAT) |
International SMS rate | AED 0.63 /SMS (Inclusive of 5% VAT) |
Dial *135#5#1# from your mobile to subscribe.

Looking for a new Pay As You Go® SIM?
Dial *135#5#3#1# from your mobile to subscribe.

Looking for a new Pay As You Go® SIM?
Dial *135#5#3#2# from your mobile to subscribe.

Looking for a new Pay As You Go® SIM?
- Bundles are automatically renewed every 30 days.
- Make sure you have enough More Time balance.
- If you don’t have enough More Time , make a recharge within 10 days.
- If a recharge isn’t made within 10 days, your bundle will be deactivated until you activate it again.
* Free data is limited time offer
Standard Voice Charges | AED 0.38/min (pay per second) (Inclusive of 5% VAT) |
International Voice Charges | AED 2.52 /min (pay per second) (Inclusive of 5% VAT) Click here to check list of countries. |
National SMS rate | AED 0.19 /SMS (Inclusive of 5% VAT) |
International SMS rate | AED 0.63 /SMS (Inclusive of 5% VAT) |
Dial *135#3#1# from your mobile to subscribe.

Looking for a new Pay As You Go® SIM?
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FAQs
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What do Flexi minutes mean?Use your minutes for national UAE landlines, mobiles and 100 international destinations (except premium rate numbers). Click here to check list of countries.
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How to check my remaining balance?You can check your remaining balance by sending SMS “Bal” to 1355
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How do I renew my bundle?
- Bundles are automatically renewed every 30 days.
- Make sure you have enough More Time balance.
- If you don’t have enough More Time , make a recharge within 10 days.
- If a recharge isn’t made within 10 days, your bundle will be deactivated until you activate it again.
- Some data bundles don’t renew automatically. You’ll need to purchase again if you’d like to continue
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What happens when my bundle expires?Any unused benefits will be lost after your bundle expires.
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Are there any charges for changing bundles?No charges apply for changing bundles. To move to another bundle you have to consume either your voice or data allowance. When you move to another bundle you'll get the new bundle’s benefits immediately. The benefits from the old bundle can still be used until they expire.
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What if I run out of data?You can dial *135# and check for options to buy an additional bundle.
* Free data is limited time offer -
What are the charges after I run out of my monthly benefits?
Standard Voice Charges AED 0.38/min (pay per second) (Inclusive of 5% VAT) International Voice Charges AED 2.52 /min (pay per second) (Inclusive of 5% VAT) Click here to check list of countries. National SMS rate AED 0.19 /SMS (Inclusive of 5% VAT) International SMS rate AED 0.63 /SMS (Inclusive of 5% VAT) -
Which Prepaid plan should I be on, so I can subscribe to these data bundles?All prepaid plans except for Tourist Plan.
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How can I manage my bundles?
- Dial *135#5#1#
- Follow the instructions to activate or deactivate the data bundles.
Bundle allowance* Price Point (AED)*
(5% VAT inclusive)SMS subscription codes (to be sent to 1355) Recurrent Bundles (prepaid) One-time off Bundles (prepaid) 200 MB Full + 200 MB Social 25 Data AED 25 Data AED 25 500 MB Full + 500 MB Social 55 Data AED 55 Data AED 55 1.1 GB Full + 1.1 GB Social 110 Data AED 110 Data AED 110 5 GB Full + 3 GB Social 210 Data AED 210 Data AED 210 25 GB Full + 15 GB Social 525 Data AED 525 Data AED 525 160 MB Full + 160 MB Social 21 Data AED 21 Data AED 21 450 MB Full + 450 MB Social 52.5 Data AED 52.5 Data AED 52.5 1 GB Full + 1 GB Social 105 Data AED 105 Data AED 105 3 GB Full + 2 GB Social 157.5 Data AED 157.5 Data AED 157.5 10 GB Full + 5 GB Social 315 Data AED 315 Data AED 315
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How will I know I activated the data bundle?
You will receive a confirmation SMS once you activate your data bundle.
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Can I use the data bundle while I am out of the country?
No, these data bundles can be only used within the UAE.
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How can I check my remaining data balance?
To check your data balance anytime, SMS Balance to 1355.
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What happens if I don’t finish my data bundle allowance within the validity?
Any leftover data will be lost once the validity is expired.
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Will my data bundles renew automatically?
If you activated one of the recurrent data bundles, your bundle will renew automatically, every 30 days. However, if you activated a one-off data bundle, your bundle won’t renew automatically.
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What happens if I buy another data bundle before I finish my current data bundle allowance?
If you activate a recurrent data bundle on top of another recurrent data bundle (upgrade/downgrade), then the benefits of the old bundle will remain until the expiry date and the renewal will be done on the new data bundle.
If you activate a one-off bundle on top of a recurrent data bundle or on top of another one-off data bundle, then every bundle will have its own expiry date. The usage will be deducted from the data bundle with the nearest expiry data first. -
Can I recharge with data directly?Yes, you can:
- Dial *131*RechargeNumber# and press the call key
- Dial *135# then follow the instructions
- Recharge online without the need to log-in, simply visit du.ae/QR
- Call IVR 135 from the line to be recharged, choose option 1, 3 and then 4
- Recharge through our du app or My Account
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How will I know if I received the data allowance?
You’ll receive a confirmation SMS once you recharge with the data option.
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If I recharge with data, can I make calls or send SMSs?
No, when you recharge with the data option, you only get a data balance.
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I made a recharge with data by mistake, can I reverse the recharge into regular credit?
No, but you can make another recharge with regular credit.
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What happens if I recharge with data more than once?
Each data recharge will have its own validity period and the bundles will expire after their validity.
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Can I transfer my data allowance with my friend?
No, data allowance can’t be transferred.
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Will this data renew automatically?
No, it won’t renew automatically. You’ll have to make another recharge to top-up your data balance.
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Terms & conditions
For terms and conditions, please click here