{
    "data":
    {
        "title": "تحتاج مساعدة؟",
        "subtitle": "اختر أحد هذه الفئات.",

        "cards": [

	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "التسوق عبر الانترنت",
                "svg": "help-cart",
                "ga":
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                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Shopping Online",
			            "eventValue": 0
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                "links": [
                 
		                
		                
		                {
                    "title": "متابعة حالة طلب المتجر الإلكتروني e-Shop عبر موقع du",
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                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Shopping online - Track my online order",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "تغيير موقع أو وقت التوصيل للطلبات",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-33552&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Shopping online - Change delivery location",
                        "eventValue": 0
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                },
		                
		                
		                
		                {
                    "title": "المستندات المطلوبة للشراء عن طريق المتجر الإلكتروني",
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                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Shopping online - Documents required to buy online",
                        "eventValue": 0
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                },
		                
		                
		                
		                {
                    "title": "جميع الاسئلة حول التسوق عبر الانترنت",
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                    "ga":
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                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Shopping online - See all FAQs",
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            },

	


	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "خدمة الدفع الآجل للهاتف",
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                "ga":
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                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Postpaid mobile",
			            "eventValue": 0
                },
                "links": [
                 
		                
		                
		                {
                    "title": "الترقية لباقة Power",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-39096&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Postpaid mobile- How can I upgrade to a Power Plan?",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": " تفقد الرصيد المجاني المتبقي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-39109&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Postpaid mobile- Check my free units balance on Power Plan",
                        "eventValue": 0
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                },
		                
		                
		                
		                {
                    "title": "الدول التي يمكنني الاتصال عليها بتعرفة مخفضة",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-39700&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Postpaid mobile- International Calling rates on Power Plan",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "جميع الاسئلة حول خدمة الدفع الآجل للهاتف",
                    "url": "https://www.du.ae/ar/personal/support/category?topicid=201600000002359&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Postpaid mobile- See all FAQs",
                        "eventValue": 0
                    }
                }
		                ]
            },

	


	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "خدمة الدفع المسبق للهاتف",
                "svg": "prepaid",
                "ga":
                {
                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Prepaid mobile",
			            "eventValue": 0
                },
                "links": [
                 
		                
		                
		                { "title": "باقات ذو قيمة كبيرة على تطبيق du", "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-51533&lang=en-US", "ga": { "eventCategory": "Need Help Tabs", "eventAction": "Click", "eventLabel": "Prepaid Mobile - Great value bundles on the app", "eventValue": 0 } },

		                
		                
		                
		                {
                    "title": "رموز الرسائل الخاصة بتفعيل أو إيقاف الخدمات",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-23764&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Prepaid mobile - Unsubscribe from 3rd party services",
                        "eventValue": 0
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                },
		                
		                
		                
		                {
                    "title": "معرفة رصيدي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-2098&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Prepaid Mobile - Check my balance",
                        "eventValue": 0
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                },
		                
		                
		                
		                {
                    "title": "جميع الاسئلة حول خدمة الدفع المسبق للهاتف",
                    "url": "https://www.du.ae/ar/personal/support/category?topicid=201600000002358&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Prepaid Mobile - See all FAQs",
                        "eventValue": 0
                    }
                }
		                ]
            },

	


	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "الفواتير والرصيد",
                "svg": "help-billing",
                "ga":
                {
                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Billing & Recharge",
			            "eventValue": 0
                },
                "links": [
                 
		                
		                
		                {
                    "title": "دفع فاتورتي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-2623&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Billing & Recharge - Pay my bill",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "فهم فاتورتي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-2750&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Billing & Recharge - Understanding your bill",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "تحديث او تغيير معلومات وعنوان الفاتورة",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-2746&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Billing & Recharge - Change my billing details",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "جميع الاسئلة حول الفواتير والرصيد",
                    "url": "https://www.du.ae/ar/personal/support/category?topicid=201600000002356&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Billing & Recharge - See all FAQs",
                        "eventValue": 0
                    }
                }
		                ]
            },

	


	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "خدمات عبر الانترنت",
                "svg": "help-online",
                "ga":
                {
                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Online Services",
			            "eventValue": 0
                },
                "links": [
                 
		                
		                
		                {
                    "title": "ميزات تطبيق du",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-32601&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Online Services - Features of the du app",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "نسيت اسم الحساب وكلمة المرور",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-31416&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Online Services - I've forgotten my password",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "روابط مفيدة للخدمة الذاتية",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-51194&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Online Services - Useful self service links",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "جميع الاسئلة حول الخدمات عبر الانترنت",
                    "url": "https://www.du.ae/ar/personal/support/category?topicid=201600000002362&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Online Services - See all FAQs",
                        "eventValue": 0
                    }
                }
		                ]
            },

	


	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "خدمات المنزل",
                "svg": "help-home",
                "ga":
                {
                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Home Services",
			            "eventValue": 0
                },
                "links": [
                 
		                
		                
		                {
                    "title": " نقل الخدمة المنزلية لموقع جديد عبر حسابي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-26000&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Home Services - I need to move my services to a new address",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "إصلاح أخطاء الانترنت المنزلي عبر حسابي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-38881&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Home Services - Troubleshoot my service",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "إعداد شبكة الإنترنت المنزلي",
                    "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-50626&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Home Services - Manage my home wi-fi network",
                        "eventValue": 0
                    }
                },
		                
		                
		                
		                {
                    "title": "جميع الاسئلة حول خدمات المنزل",
                    "url": "https://www.du.ae/ar/personal/support/category?topicid=201600000002360&lang=ar-SA",
                    "ga":
                    {
                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Home Services - See all FAQs",
                        "eventValue": 0
                    }
                }
		                ]
            },

	


	

	
	
		
	
		
		
		
			
		
		
		
		
		
		
			
		
		
		
		
		



	
			
			
			
						
			
			
				
			
			
			
			
			
			
			
			
			
			
			{
                "title": "التجوال",
                "svg": "help-roaming",
                "ga":
                {
                     "eventCategory": "Need Help Tabs",
			            "eventAction": "Click",
			            "eventLabel": "Roaming",
			            "eventValue": 0
                },
                "links": [
                 
		                
		                
		                 {
                        "title": "تفعيل التجوال",
                        "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-26519&lang=ar-SA",
                        "ga":
                        {
                            "eventCategory": "Need Help Tabs",
                            "eventAction": "Click",
                            "eventLabel": "Roaming - Set up roaming before I travel",
                            "eventValue": 0
                        }
                    },
		                
		                
		                
		                {
                        "title": "رسوم استخدام بيانات أثناء التجوال",
                        "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-50335&lang=ar-SA",
                        "ga":
                        {
                            "eventCategory": "Need Help Tabs",
                            "eventAction": "Click",
                            "eventLabel": "Roaming - Will I be charged for data if I finish my data bundle?",
                            "eventValue": 0
                        }
                    },
		                
		                
		                
		                {
                        "title": "استرداد مبلغ التأمين للتجوال",
                        "url": "https://www.du.ae/ar/personal/support/articledetail?artid=PROD-2109&lang=ar-SA",
                        "ga":
                        {
                            "eventCategory": "Need Help Tabs",
                            "eventAction": "Click",
                            "eventLabel": "Roaming - Roaming deposit refund",
                            "eventValue": 0
                        }
                    },
		                
		                
		                
		                {
                        "title": "جميع الاسئلة حول التجوال",
                        "url": "https://www.du.ae/ar/personal/support/category?topicid=201600000002357&lang=ar-SA",
                        "ga":
                        {
                            "eventCategory": "Need Help Tabs",
                            "eventAction": "Click",
                            "eventLabel": "Roaming - See all FAQs",
                            "eventValue": 0
                        }
                    }
		                ]
            }
	

        
            ],
  "footer":
        {
        
			
			
            "button": "تفضل بزيارة صفحة المساعدة",
            "buttonUrl": "https://www.du.ae/ar/personal/support"

        ,
            "description": "أو احصل على مساعدة من Blu للمحادثة الفورية:",
            "ga":
            {
                "eventCategory": "Need Help Tabs",
                "eventAction": "Click",
                "eventLabel": "Visit our help page",
                "eventValue": 0
            },
            "links": [

                {
                    "title": "Messenger",
                    "url": "https://m.me/2067861863513331",
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                    {
                        "title": "messenger",
                        "width": 29,
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                    },
                    "ga":
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                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Messenger",
                        "eventValue": 0
                    }
                },
                {
                    "title": "WhatsApp",
                    "url": "https://api.whatsapp.com/send?phone=971582428268",
                    "icon":
                    {
                        "title": "whatsapp",
                        "width": 29,
                        "height": 24
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                    "ga":
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                        "eventCategory": "Need Help Tabs",
                        "eventAction": "Click",
                        "eventLabel": "Whatsapp",
                        "eventValue": 0
                    }

                }
            ]
			
           

        }
    }
}