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Contact us

Consumer Mobile



Enquiries and support for mobile services, plans and devices


155 or 800 155


Overseas: +971 55 5678 155
Email: customer.care@du.ae
Fax: +971 4 365 6555

 

TV, Landline, Broadband



Enquiries and support for TV, Landline and Broadband services


04 390 5555


Overseas: +971 4 390 5555
Email: customer.care@du.ae
Fax: +971 4 365 6555

 

Mobile and Fixed Services for Business



Enquiries and support for mobile and fixed services


188 or 800 188


Overseas: +971 4 3699 188
Email Business:
Mobile care.business@du.ae
Fixed business.customercare@du.ae

Fax (Fixed services): +971 4 391 8867

Fax (Mobile services): +971 4 369 9911

 

Our office

Call: +971 4 360 00 00
Office hours: 8:00 am to 4:00 pm
Location: Al Salam Tower, Dubai Media City
P.O.Box: 502666, Dubai, UAE.

Surf Safely

Report suspicious websites

Report a website that includes prohibited content by filling the form on du.ae/surfsafely.

View the Internet Access Management Regulatory Policy (PDF, 57.8 KB) of the Telecommunications Regulatory Authority in the UAE.

Our Shops 

Our shops are conveniently located throughout the UAE. Click here to find a shop near you using Google maps.



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