From 1 Jan 2018, the UAE Government has introduced Value Added Tax (VAT) at 5%, which applies to our products and services. Read more

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Payment and Recharge Options

Where to pay

Payment and recharge options

 

Where and how to pay?

1- by cash

- at any of our our shops

-  at the cash deposit machines of Emirates Bank, Emirates Islamic Bank (EIB), National Bank of Dubai (NBD) and Mashreq Bank


2-by card

• using your credit or debit card at any of our shops or My Account

 

•set up automatic payment by registering your credit card with us in any of the following ways:

 

3-Bank & Financial Institutes

Bank & Financial Institute offering du Bill Payment

Bank

Phone Banking
(IVR)

Online / Internet

ATM

Cash Deposit Machine

Mobile (SMS Banking)

Bank Transfer

Emirates Bank

Yes

Yes

Yes

Yes

N/A

N/A

Emirates Islamic Bank

N/A

Yes

Yes

Yes

N/A

N/A

Mashreq Bank

Yes

Yes

 

N/A

Yes

Yes

Yes

Dubai Islamic Bank

Yes

N/A

N/A

N/A

N/A

N/A

Commercial Bank of Dubai

N/A

Yes

N/A

N/A

N/A

N/A

Union National Bank

N/A

Yes

N/A

N/A

N/A

Yes

National Bank of Dubai

N/A

Yes

Yes

Yes

Yes

N/A

CITI Bank

Yes

 

N/A

N/A

N/A

N/A

 

N/A

RAK Bank

Yes

Yes

N/A

N/A

N/A

N/A

Dubai Bank

N/A

Yes

N/A

N/A

N/A

N/A

Al Hilal Bank

N/A

N/A

N/A

N/A

Yes

N/A

First Gulf Bank

N/A

N/A

N/A

N/A

N/A

Yes

Dunia Finance

Yes

Yes

N/A

N/A

N/A

N/A


Account no is mandatory for bank transfer payment

du customers not affiliated to the above banks can use Cash Deposit Machine and Bank Transfer channels


Bank & Financial Institute offering du Recharge

Bank

Phone Banking
(IVR)

Online / Internet

ATM

Cash Deposit Machine

Bank Transfer

Mobile (SMS Banking)

Emirates Bank

Yes

Yes

Yes

N/A

N/A

N/A

Emirates Islamic Bank

N/A

Yes

Yes

N/A

N/A

N/A

Mashreq Bank

Yes

Yes

N/A

N/A

N/A

Yes

Dubai Islamic Bank

Yes

N/A

N/A

N/A

N/A

N/A

Commercial Bank of Dubai

Yes

N/A

N/A

N/A

N/A

N/A

Union National Bank

N/A

Yes

N/A

N/A

N/A

N/A

National Bank of Dubai

N/A

Yes

Yes

N/A

N/A

N/A

CITI Bank

Yes

N/A

N/A

N/A

N/A

N/A

RAK Bank

Yes

N/A

N/A

N/A

N/A

N/A

Dubai Bank

N/A

Yes

N/A

N/A

N/A

N/A

Al Hilal Bank

N/A

N/A

N/A

N/A

Yes

N/A

First Gulf Bank

N/A

N/A

N/A

N/A

N/A

Yes

Dunia Finance

Yes

Yes

N/A

N/A

N/A

N/A


The recharge option “More Time” and More Credit varies from bank to bank at this stage however; will be available with all the banks at later stage.


4 -Partner payment channels

partner payment channels-

Exhange house / Partners

Elite plan
(Mobile)

Landline / Call select

TV / Broadband

Home package

Al Ansari Exchange

Yes

Yes

Yes

Yes

Redha Al Ansari Exchange

Yes

Yes

Yes

Yes

Al Ghuriar Exchange

Yes

Yes

Yes

Yes

Al Fardan Exchange

Yes

Yes

Yes

Yes

LM Exchange

Yes

Yes

Yes

Yes

Axiom

Yes

Yes

Yes

Yes

FONO

Yes

Yes

Yes

Yes

OneMobile

Yes

Yes

Yes

Yes

 

Please note: Automatic deduction from the credit card will be done 15 days from the bill date (as shown on the top of your bill) when you register your credit card for automatic payments.

All bank charges to and from wire transfers including inward remittances fees, if any, to the du account, shall be borne by the customer

For payment through bank transfer, mail or drop box, please allow five business days before your account is updated.

In case of payment for multiple accounts, please provide the multiple account details with your payment, to ensure accounts are allocated correctly.

 

5- by cheque

Write a current-dated cheque payable to EITC or du. Mention your du account number at the back of the cheque. Send to PO Box 122 122, Dubai, UAE or pay at any du shop.

6- through bank transfers

• branch cash, cheque deposit or fund transfer

You must mention the du company account number and invoice reference number at the time of transfer.


Bank

Account Number

Swift Code

Samba Bank

0005502560

SAMBAEAD