From 1 Jan 2018, the UAE Government has introduced Value Added Tax (VAT) at 5%, which applies to our products and services. Read more

Accessibility

Users with hearing or visual impairments can adjust the site to their individual needs.

Resize text

Use the buttons below to increase or decrease the text size

The text resize feature is currently only supported in Chrome and Safari, please switch to a different browser.

High contrast

Use the toggle below to adjust the contrast

The color contrast feature is not currently supported by Internet Explorer, please switch to a different browser.

Toggle Contrast

Text speaker

Listen to the content of the page by clicking on Read Speaker

Listen

Double data with Postpaid

For the first time in UAE, get upto 200 GB.

Know what you pay, Know what you get.

How much do you want to spend a month?

Preferred contract duration?

  • No Contract
  • 12 Months
  • 24 Months

What calling minutes do you prefer?

You pay

AED150/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 150

1GB
National Data
300
Flexible minutes
No
Contract

You pay

AED300 250/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 300

2GB
National Data
600
Flexible minutes
No
Contract
300 minutes
call 1 preferred numbers free   Link 52

You pay

AED450/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 600

4GB
National Data
1200
Flexible minutes
No
Contract
600 minutes
call 2 preferred numbers free   Link 52

You pay

AED1000/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 1000

10GB
National Data
2500
Flexible minutes
No
Contract
1000 minutes
call 3 preferred numbers free   Link 52

You pay

AED150/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 150

3GB
National Data
300
Flexible minutes
12
Months contract
Illustration 17    Link 50

You pay

AED300 250/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 300

12GB
National Data
600
Flexible minutes
12
Months contract
300 minutes
call 1 preferred numbers free   Link 52
  Double data Offer

You pay

AED450/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 600

18 36GB
National Data
1200
Flexible minutes
12
Months contract
600 minutes
call 2 preferred numbers free   Link 52
  Double data Offer

You pay

AED1000/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 1000

50 100GB
National Data
2500
Flexible minutes
12
Months contract
1000 minutes
call 3 preferred numbers free   Link 52

You pay

AED150/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 150

6GB
National Data
300
Flexible minutes
24
Months contract
Special number Link 49
Illustration 17    Link 50

You pay

AED300 250/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 300

18GB
National Data
600
Flexible minutes
24
Months contract
300 minutes
call 1 preferred numbers free   Link 52
Bronze number Link 53
  Double data Offer

You pay

AED450/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 600

25 50GB
National Data
1200
Flexible minutes
24
Months contract
600 minutes
call 2 preferred numbers free   Link 52
Silver number Silver Number
  Double data Offer

You pay

AED1000/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Smart Plan 1000

100 200GB
National Data
2500
Flexible minutes
24
Months contract
1000 minutes
call 3 preferred numbers free   Link 52
Gold number Gold Number

You pay

AED150/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 150

1GB
National Data
600
National minutes
No
Contract

You pay

AED300 250/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 300

2GB
National Data
1200
National minutes
No
Contract
300 minutes
call 1 preferred numbers free   Link 52

You pay

AED450/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 600

4GB
National Data
2400
National minutes
No
Contract
600 minutes
call 2 preferred numbers free   Link 52

You pay

AED1000/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 1000

10GB
National Data
5000
National minutes
No
Contract
1000 minutes
call 3 preferred numbers free   Link 52

You pay

AED150/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 300

3GB
National Data
600
National minutes
12
Months contract
Illustration 17    Link 50

You pay

AED300 250/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 300

12GB
National Data
1200
National minutes
12
Months contract
300 minutes
call 1 preferred numbers free   Link 52
  Double data Offer

You pay

AED450/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 600

18 36GB
National Data
2400
National minutes
12
Months contract
600 minutes
call 2 preferred numbers free   Link 52
  Double data Offer

You pay

AED1000/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 1000

50 100GB
National Data
5000
National minutes
12
Months contract
1000 minutes
call 3 preferred numbers free   Link 52

You pay

AED 300250/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 300

18GB
National Data
1200
National minutes
24
Months contract
300 minutes
call 1 preferred numbers free   Link 52
Bronze number Link 53
  Double data Offer

You pay

AED450/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 600

25 50GB
National Data
2400
National minutes
24
Months contract
600 minutes
call 2 preferred numbers free   Link 52
Silver number Silver Number
  Double data Offer

You pay

AED1000/month
+ One time activation feeAED 125 Activation fee
(+ 5% VAT)

You get Emirati Plan 1000

100 200GB
National Data
5000
National minutes
24
Months contract
1000 minutes
call 3 preferred numbers free   Link 52
Gold number Gold Number
Illustration 25 Illustration 26 FAQs and Special Terms +

1. What is the ‘Double Data Offer’?

Double Data Offer is promotional offer that can be added to the postpaid plans with Extra Data Contracts. This promotional offer provides Double the data of Smart/Emirati 450/1000 Plan customers’ total Data allowance with 12 and 24 months Extra Data commitment.

2. If I'm an existing prepaid customer, can I move to these plans?

Yes, you can move to any of the mentioned plans. More Time and Extra/Easy Social Credit balances can be transferred onto your new plan.

3. If I'm an existing postpaid customer, can I move to these plans?

Yes you can move to any of the mentioned plans, but if you have a contract commitment you will need to terminate it and sign for one of the new contracts.

4. How will I be charged if I move to a new plan in the middle of my bill cycle?

Your charges for any uncompleted bill cycle will be prorated. Your benefits for that month, excluding data, will also be prorated.

5. If I'm an existing postpaid customer, can I add additional data to my existing postpaid plan?

Yes, you can subscribe to the Extra Data Offer by signing a 12 or 24-month contract with no additional charges to your current monthly fee.

6. What if I am subscribed to the Extra Data Offer, and I want to upgrade my plan?

You can upgrade to any Smart or Emirati Plan during the contract. Once upgraded, you'll enjoy the higher data allowance with your new plan.

7. After my contract expires, how can I renew it in order to continue recieving the Extra Data Offer?

Before your contract expires you'll receive an SMS from us informing you about the contract expiry date.
You can renew your contract by replying 'Renew ED' to 1355.

Note: For customers with Double Data Promotion on Extra Data Offer the promotion ends at the end of contract period. Therefore, they will be renewed on normal Extra Data allowances.

8. How can I get an exclusive mobile number?

Depending on the Smart Plan you choose, and upon signing a 24-month contract, you'll enjoy either a special Bronze, Silver, or Gold number.

9. If I'm an existing postpaid customer, can I add additional data allowance to my Smart/Emirati 1000 plan?

Yes, you can subscribe to the "Extra Data" offer by signing a 12 months commitment contract with no additional charge to your current monthly fee and get extra 15GB.

10. What is the Anghami Promotion on the Postpaid plans?

When purchasing a postpaid plan you are eligible to get a free Anghami plus subscription. Click here to learn more. 

11. What is the promotion on Smart Plan 300 and Emirati Plan 300 ?

The promotion on Smart Plan 300 and Emirati Plan 300 is for a limited time. Customers who sign up for Smart Plan 300 and Emirati Plan 300 will get a discount of AED 50 on their monthly fee.

12. Who can get this promotion?

All new and existing customers can get this offer.

13. Is this a permanent offer?

No, it's only available for a limited period.

14. I’m an existing postpaid customer. How will I be charged if I move to Smart/Emirati Plan 300 in the middle of my bill cycle?

Your bill for your new plan will be prorated. The benefits for that month (excluding data) will also be prorated.

15. Can I migrate between Smart Plan 300 and Emirati Plan 300 and still keep the offer?

Yes, you can move between the two plans and still enjoy the offer until it expires.

16. What happens if my account is suspended and then reactivated?

You'll still enjoy the AED 50 discount.

17. Is there an early cancellation fee?

No, there is no early cancellation fee for this offer.

18. What can I use the monthly Flexible Minutes for?

The monthly Flexible Minutes can be used for any of the below:

i. National calls (calls within the UAE)

ii. International calls ( applicable to 173 destinations )

iii. Roaming incoming calls ( applicable in 173 countries )

19. What do I need to know about roaming incoming calls?

When receiving a call while roaming, there are two kinds of charges:

a) The cost of the call forward from the UAE to wherever you are. This is charged by du.

b) The cost to deliver the call to you locally. This is charged by the roaming network that you are on.

Illustration 27 Illustration 28 Terms and Conditions +

The purchase of the Extra Data Offer (the Offer) is subject to these Terms and Conditions. du reserves the right to amend these Terms and Conditions or to withdraw the Offer. du will publish these Terms and Conditions, and any revisions to them, on its website www.du.ae (du Website).

Illustration 29

Eligible Customers

The Offer is available to the following customers:

a) Any new or existing customers of du’s Smart, 150, 300, 600 and 1000 plans.
b) Any new or existing customers of du’s Emirati 100, 300, 600 and 1000 plans (together with the Smart tariffs listed in a Plan).
(all of the above being a Customer) 
Illustration 30

Other Offers

Customers subscribing to the Offer may not be permitted to purchase other offers or add-ons with the same Plan, including the following: 

a) Smartphone Privilege Plan
b) 10GB Extra Data 
c) Premium Bundle
d) iPhone 6 Special Offer 
Illustration 31

Minimum Term

To benefit from the Offer, Customers must sign up to a Plan for a minimum of 12 months or 24 months, depending on the Plan chosen (Minimum Term). The Plan will expire upon completion of the relevant Minimum Term. Upon expiry of the relevant Minimum Term, Customers will be given the option to renew their Plan in accordance with paragraph 7 below.
Illustration 32

Upgrades

Customers who have already subscribed to the Offer may upgrade to an equal or higher value Plan at any time provided they are not in breach of the terms and conditions associated with their existing Plan, including these Terms and Conditions. If a Customer upgrades during the Minimum Term in accordance with this clause 4, the term of the new Plan will be the same as the remaining term of the previous Plan (for example, if the Customer subscribes to an 24 month Emirati 150 plan and upgrades with 9 months of the Minimum Term remaining, 9 months of the Minimum Term will remain under the new Plan once upgrade activated). 
Illustration 33

Downgrades and Early Termination Fees

Customers may only downgrade to a lower value Plan before the expiry of the Minimum Term upon payment of an early termination fee. Please refer to the frequently asked questions relating to the relevant Plan on the du Website (FAQs) for details of the early termination fee applicable to each Plan. 
Illustration 34

Suspension

If a Customer’s access to services under a Plan is suspended, the Customer will continue to be charged the relevant monthly fees under the terms associated with the relevant Plan and these Terms and Conditions during the suspension period.
Illustration 35

Renewal

At the end of the Minimum Term, Customer will be notified by du by SMS that their Plan is due to expire, at which point they will be given an option to renew or cancel – see the “How to get” section of the Plan page on the du Website for details. If the Customer fails to respond to the SMS before the expiry of the Plan then that Customer’s Plan will automatically expire. 
Illustration 36

Other Terms

The purchase of the Offer is subject to du’s General Terms and Conditions, Specific Terms and Conditions for Mobile Services and terms associated with the relevant Plan (copies of which can be found on the du Website). Where there is any inconsistency between these Terms and Conditions and those other terms, these Terms and Conditions shall prevail). 

This is important to know

x