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What are the documents I need?

  • GCC Nationals: Valid Emirates ID, GCC Passport or GCC National ID.
  • Expatriates: Passport with valid UAE visa, or valid Emirates ID.

What are flexible minutes?

Use your minutes for national UAE landlines, mobiles and 100 international destinations (except premium rate numbers).

What are flexible SMSs?

Use your SMSs to text any national or international mobile number.

What are the exclusive benefits that I get?

Free vouchers worth over AED 1,500 from Uber, The Entertainer and Dollar Rent-a-Car. The vouchers are for transportation, dining, entertainment and leisure.

What if I run out of data?

You will need to buy an additional data bundle. Visit du.ae/databundles to learn more about our data packs.

How long is my SIM valid?

You can use your Tourist SIM for 90 days and extend it for another 90 days by dialing *135#

Are there any fees if I change my plan?

No fees apply if you migrate to a postpaid plan. A one-time fee of AED 55 applies if you migrate to a prepaid plan.

Does my plan include international roaming services?

Yes, you can activate roaming service by dialing *135#

What are the charges after I run out of my initial benefits?



National call rate AED 0.60/min
International call rate (to selected 100 countries) Start from AED 2.40/min (pay per second)
National SMS rate AED 0.18/SMS
International SMS rate AED 0.60/SMS
National MMS AED 0.45/MMS (50 KB)
International MMS AED 1.80/MMS (50 KB)
Out of plan data usage (WAP/GPRS/EDGE/3G) AED 1/MB