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New prepaid plans

Know what you pay. Know what you get.

Your Pay As You Go can now be boosted to give you more savings and value! Just select the bundle that's right for you.

How would you like to be charged?

 
 
Sorry, there are no plans within the chosen criteria. Please choose another selection from the filters above

You pay

AED 35 / month

(+ 5% VAT)

You get a new prepaid plan

15
Flexi minutes
500MB
Full Data
Monthly
Validity
No
Contract

You pay

AED 50 / month

(+ 5% VAT)

You get a new prepaid plan

30
Flexi minutes
750MB
Full Data
Monthly
Validity
No
Contract

You pay

AED 100 / month

(+ 5% VAT)

You get a new prepaid plan

100
Flexi minutes
1.5GB
Full Data
Monthly
Validity
No
Contract

You pay

AED 150 / month

(+ 5% VAT)

You get a new prepaid plan

150
Flexi minutes
3GB
Full Data
Monthly
Validity
No
Contract

You pay

AED 25 / week

(+ 5% VAT)

You get a new prepaid plan

25
Flexi minutes
250MB
Full Data
Weekly
Validity
No
Contract

You pay

AED 3 / day

(+ 5% VAT)

You get a new prepaid plan

2
Flexi minutes
30MB
Full Data
Daily
Validity
No
Contract
Illustration 25 Illustration 26 FAQs +
  1. Are these plans available for all prepaid customers?

    Any prepaid customer, except Easy and Extra Social subscribers can subscribe to these plans.

  2. I recently activated my prepaid line, can I subscribe to one of these plans?

    Yes, you can.

  3. How will I know if my plan has been activated?

    You will receive a confirmation SMS once you have subscribed to a plan.

  4. Can I transfer the data to another mobile line through Mobile Credit Transfer service?

    Unfortunately, you won’t be able to transfer this data to another mobile line.

  5. Can I use the data & minutes while I am out of the country?

    No, the data & minutes can only be used within the UAE.

  6. Can I get one of these plans using any recharge wallet balance?

    No, you can only get one of these plans with your More Time wallet balance.

  7. Will my plan renew automatically?

    Yes, your plan will be automatically renewed. The fee will be deducted from your More Time wallet.

  8. What if I don’t have enough credit in my More Time wallet?

    The request will be stored for 10 days. If you don’t have enough credit at the end of this period, you will automatically be unsubscribed from the plan.

  9. What happens if I don’t finish my data or minutes within the validity period?

    Any leftover data or minutes will be lost if not used within the validity period.

  10. How can I check my remaining balance?

    SMS 'Bal' to 1355 to check your balance anytime.

  11. I am currently subscribed to one of the new prepaid bundles, Kabayan Bundle , Daily Unlimited Social or Daily Savers Bundle. Can I subscribe to another new prepaid plan?

    Yes, you can subscribe to the new prepaid plan, and you will automatically get unsubscribed from your current plan.

  12. Can I subscribe to two or more plans at the same time?

    No, you can only subscribe to one plan at a time.

  13. How can I upgrade, downgrade or re-subscribe to the same plan?

    You can subscribe to another plan or the same plan only when you fully consume your minutes, data or both allowances. Your new subscribed plan will be your new recurring plan.

  14. In case I subscribe to the new prepaid non-social plan, what will happen to my old non-social plan allowance?

    You will continue to enjoy your old plan allowance until it expires.

  15. If I’m subscribed to one of the new monthly, weekly or daily non-social plans and want to subscribe to the old prepaid plan with ‘Unlimited Chat’ or the ‘Unlimited Daily Social bundle’, what will happen to my allowance?

    You will continue to enjoy your remaining balance until it expires.

Illustration 27 Illustration 28 Terms and Conditions +

The purchase of the Extra Data Offer (the Offer) is subject to these Terms and Conditions. du reserves the right to amend these Terms and Conditions or to withdraw the Offer. du will publish these Terms and Conditions, and any revisions to them, on its website www.du.ae (du Website).

Illustration 29

Eligible Customers

The Offer is available to the following customers:

a) Any new or existing customers of du’s Smart, 150, 300, 600 and 1000 plans.
b) Any new or existing customers of du’s Emirati 100, 300, 600 and 1000 plans (together with the Smart tariffs listed in a Plan).
(all of the above being a Customer) 
Illustration 30

Other Offers

Customers subscribing to the Offer may not be permitted to purchase other offers or add-ons with the same Plan, including the following: 

a) Smartphone Privilege Plan
b) 10GB Extra Data 
c) Premium Bundle
d) iPhone 6 Special Offer 
Illustration 31

Minimum Term

To benefit from the Offer, Customers must sign up to a Plan for a minimum of 12 months or 24 months, depending on the Plan chosen (Minimum Term). The Plan will expire upon completion of the relevant Minimum Term. Upon expiry of the relevant Minimum Term, Customers will be given the option to renew their Plan in accordance with paragraph 7 below.
Illustration 32

Upgrades

Customers who have already subscribed to the Offer may upgrade to an equal or higher value Plan at any time provided they are not in breach of the terms and conditions associated with their existing Plan, including these Terms and Conditions. If a Customer upgrades during the Minimum Term in accordance with this clause 4, the term of the new Plan will be the same as the remaining term of the previous Plan (for example, if the Customer subscribes to an 24 month Emirati 150 plan and upgrades with 9 months of the Minimum Term remaining, 9 months of the Minimum Term will remain under the new Plan once upgrade activated). 
Illustration 33

Downgrades and Early Termination Fees

Customers may only downgrade to a lower value Plan before the expiry of the Minimum Term upon payment of an early termination fee. Please refer to the frequently asked questions relating to the relevant Plan on the du Website (FAQs) for details of the early termination fee applicable to each Plan. 
Illustration 34

Suspension

If a Customer’s access to services under a Plan is suspended, the Customer will continue to be charged the relevant monthly fees under the terms associated with the relevant Plan and these Terms and Conditions during the suspension period.
Illustration 35

Renewal

At the end of the Minimum Term, Customer will be notified by du by SMS that their Plan is due to expire, at which point they will be given an option to renew or cancel – see the “How to get” section of the Plan page on the du Website for details. If the Customer fails to respond to the SMS before the expiry of the Plan then that Customer’s Plan will automatically expire. 
Illustration 36

Other Terms

The purchase of the Offer is subject to du’s General Terms and Conditions, Specific Terms and Conditions for Mobile Services and terms associated with the relevant Plan (copies of which can be found on the du Website). Where there is any inconsistency between these Terms and Conditions and those other terms, these Terms and Conditions shall prevail).