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Where to buy

Payment and recharge options

Where and how to pay?

1- by cash
- at any of our du shops

-  at the cash deposit machines of Emirates Bank, Emirates Islamic Bank (EIB), National Bank of Dubai (NBD) and Mashreq Bank

2-by card

• using your credit or debit card at any of our du shops

 

•set up automatic payment by registering your credit card with us in any of the following ways:

 

3-Bank & Financial Institutes

Bank
Phone Banking
(IVR)
Online / Internet
ATM
Cash Deposit Machine
Mobile (SMS Banking)
Bank Transfer
Emirates Bank
Yes
Yes
Yes
Yes
N/A
N/A
Emirates Islamic Bank
N/A
Yes
Yes
Yes
N/A
N/A
Mashreq Bank
Yes
Yes
N/A
Yes
Yes
Yes
Dubai Islamic Bank
Yes
N/A
N/A
N/A
N/A
N/A
Commercial Bank of Dubai
N/A
Yes
N/A
N/A
N/A
N/A
Union National Bank
N/A
Yes
N/A
N/A
N/A
Yes
National Bank of Dubai N/A Yes Yes Yes Yes N/A
CITI Bank Yes N/A N/A N/A N/A N/A
RAK Bank Yes Yes N/A N/A N/A N/A
Dubai Bank N/A Yes N/A N/A N/A N/A
Al Hilal Bank N/A N/A N/A N/A Yes N/A
First Gulf Bank N/A N/A N/A N/A N/A Yes
Dunia Finance Yes Yes N/A N/A N/A N/A

Account no is mandatory for bank transfer payment

du customers not affiliated to the above banks can use Cash Deposit Machine and Bank Transfer channels

Bank
Phone Banking
(IVR)
Online / Internet
ATM
Cash Deposit Machine
Bank Transfer
Mobile (SMS Banking)
Emirates Bank
Yes
Yes
Yes
N/A
N/A
N/A
Emirates Islamic Bank
N/A
Yes
Yes
N/A
N/A
N/A
Mashreq Bank
Yes
Yes
N/A
N/A
N/A
Yes
Dubai Islamic Bank
Yes
N/A
N/A
N/A
N/A
N/A
Commercial Bank of Dubai
Yes
N/A
N/A
N/A
N/A
N/A
Union National Bank
N/A
Yes
N/A
N/A
N/A
N/A
National Bank of Dubai N/A Yes Yes N/A N/A N/A
CITI Bank Yes N/A N/A N/A N/A N/A
RAK Bank Yes N/A N/A N/A N/A N/A
Dubai Bank N/A Yes N/A N/A N/A N/A
Al Hilal Bank N/A N/A N/A N/A Yes N/A
First Gulf Bank N/A N/A N/A N/A N/A Yes
Dunia Finance Yes Yes N/A N/A N/A N/A

The recharge option “More Time” and More Credit varies from bank to bank at this stage however; will be available with all the banks at later stage.

4 -Partner payment channels

Exhange house / Partners
Elite plan
(Mobile)
Landline / Call select
TV / Broadband
Home package
Al Ansari Exchange
Yes
Yes
Yes
Yes
Redha Al Ansari Exchange
Yes
Yes
Yes
Yes
Al Ghuriar Exchange
Yes
Yes
Yes
Yes
Al Fardan Exchange
Yes
Yes
Yes
Yes
LM Exchange
Yes
Yes
Yes
Yes
Axiom
Yes
Yes
Yes
Yes
FONO
Yes
Yes
Yes
Yes
OneMobile
Yes
Yes
Yes
Yes

 

Please note:

Automatic deduction from the credit card will be done 15 days from the bill date (as shown on the top of your bill) when you register your credit card for automatic payments.

All bank charges to and from wire transfers including inward remittances fees, if any, to the du account, shall be borne by the customer

For payment through bank transfer, mail or drop box, please allow five business days before your account is updated.

In case of payment for multiple accounts, please provide the multiple account details with your payment, to ensure accounts are allocated correctly.

 

5- by cheque

Write a current-dated cheque payable to EITC or du. Mention your du account number at the back of the cheque. Send to PO Box 122 122, Dubai, UAE or pay at any du shop.

6- through bank transfers
• branch cash, cheque deposit or fund transfer

You must mention the du company account number and invoice reference number at the time of transfer.

Bank
Account Number
Swift Code
Samba Bank
0005502560
SAMBAEAD