- Joining Pay As You Go®
|Pay As You Go® |
|Connection fee ||AED 55 |
|Free credit included ||AED 10 |
- SIM validity and annual renewal
Your Pay As You Go® SIM is valid for 365 days.
We suggest you do the following to avoid permanent deactivation of your SIM:
Make the first chargeable call within 15 days from the time of activation.
Submit the required documents within 90 days.
Use your SIM regularly and ensure chargeable activity at least once every 12 months.
Get a replacement of your lost SIM and reactivate your line within 90 days.
If your line has lifetime validity, make a chargeable activity worth at least AED 10 once a year.
|Annual Renewal charges (payable 365 days after activation, and each 365 days thereafter) ||AED 55 |
- Call, SMS, MMS and data tariffs
|Calls to all mobiles and national landlines ||0.6 fils/second |
|Video calls to du ||1 fils/second |
|National SMS ||18 fils |
|International SMS ||60 fils |
|Multimedia Messages (MMS) to national mobiles ||45 fils/MMS |
|Multimedia Messages (MMS) to international mobiles ||180 fils/MMS |
|National Data Usage (WAP / GPRS / EDGE / 3G) ||32 fils/32KB |
- All voice calls, SMS, MMS and data services are available without any activation fee.
- To use video calls you need a video call capable device and be within 3G network coverage.
- Me&Mine Call Charges
Enjoy discounted rates on calls to your two preferred international numbers and your two preferred national numbers. Set your Me&Mine numbers by calling us on 135
|Me&Mine ||Activation fee ||Monthly fee ||Discount ||Numbers |
|Me&Mine International ||Not applicable ||AED 10 ||10% ||Two international landline or mobile numbers |
|Me&Mine National ||Not applicable ||AED 10 ||10% ||Two UAE landline or mobile numbers |
- International calls
We will only charge you by the second on your outgoing international calls you make from the UAE. The table presents the most popular international destinations only, for all details on international call charges please call us on 155.
|Country ||Standard IDD Charges (AED / Sec) ||Me&Mine Charges (AED / Sec) |
| ||Peak ||Off-peak ||Peak ||Off-peak |
|Austria ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Bahrain ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|Bangladesh ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Egypt ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Germany ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|India ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Iran ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Jordan ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Kuwait ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|Lebanon ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Oman ||0.0353 ||0.0167 ||0.0318 ||0.015 |
|Pakistan ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Philippines ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|Qatar ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|Saudi Arabia ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|Sri Lanka ||0.04 ||0.0315 ||0.036 ||0.0284 |
|Syria ||0.04 ||0.0315 ||0.036 ||0.0284 |
|United Kingdom ||0.0448 ||0.0318 ||0.0404 ||0.0287 |
|USA ||0.0353 ||0.0228 ||0.0318 ||0.0206 |
|Yemen ||0.04 ||0.0315 ||0.036 ||0.0284 |
Peak: 7am-2pm and 4pm-9pm (Saturday to Thursday)
Off-peak: 2pm-4pm and 9pm-7am (Saturday-Thursday, Fridays, and Public Holidays)
- Mobile Payments
Paying your bills and recharging your credit from your mobile with Mobile Payments is free of charge.
Browsing du WAP is free of charge. Browsing other WAP sites will be charged at the standard data charges. You are only charged for the content you download. The price will be displayed each time on your mobile before purchase.
Standard content: AED 0.50 per delivered content
Premium content: AED 4.00 per delivered content (including logos, ringtones, and chat to TV)
- Next-generation mobile services
|Service ||Activation fee ||Monthly fee ||Usage charges |
|Mobile TV* || || || |
|All channels monthly ||Free of charge ||AED 80/bouquet ||n/a |
|One channel monthly ||Free of charge ||AED 10/month ||n/a |
|All-channel daily ||Free of charge ||AED 10/day ||n/a |
|Videos and specials ||n/a ||n/a |
|AED 5/clip |
|Video calls to du ||Free of charge ||Free of charge ||1 fils/sec |
|Video mail (leaving a message) ||Free of charge ||Free of charge ||1 fils/sec |
|WAP and Internet access on your GPRS/3G phone ||Free of charge ||Free of charge ||1fils /KB |
* There are 26 channels on mobile TV to choose from: Al Arabiya, Noor Dubai, Dubai TV, Sama Dubai, Dubai Sports, Al Majd, du Bollywood Music, du Cartoons, du Music, Rotana Moussica, Mazzika, Melody Hits, Spacetoon, Al Jazeera Arabic, BBC World, NDTV 24x7, Zee News, Zee TV, Ten Sports, Kairali, Asianet, ARY, GEO TV, ABS–CBN TFC, Kapamilya, Channel i
- International Roaming
No roaming deposit is required for Pay As You Go international roaming.
|Service ||Activation fee ||Usage charges |
|Making or receiving calls and SMS while abroad ||Free of charge ||Depends on destination |
* While roaming abroad, you will be charged for both outgoing and incoming calls. Charges are destination dependant. For details, please call 155.
* Receiving calls and messages while roaming will be charged on a per-minute basis.
- WoW Recharge Cards
WoW Recharge Cards are available in the following denominations: AED20, AED50, AED100 and AED200.
For more information on how to use different recharge options, click here.
- Useful numbers and charges
|Service ||Number ||Charge |
|Directory Enquiries ||199 ||AED 1/call |
|IVR for Caller tunes ||156 ||Standard voice charge |
|Voice mail retrieval ||161 ||AED 0.30 per call |
|Video mail retrieval ||162 ||AED 0.30 per call |
|Calls to Customer Care ||155 ||Free of charge |
|Calls to IVR Selfcare ||135 ||Free of charge |
|Missed call alert - to activate/deactivate ||163 ||Free of charge |
- Other charges
|Item ||Charge |
|Migration to postpaid ||Free of charge |
|SIM card swap ||AED 20 |
|Change of contract ownership ||AED 10 |
|Number change ||AED 100 |