Lost or stolen phone

If you lost your phone, contact us as soon as possible. We'll bar your SIM and stop anyone from using it without your permission.

Mobile customers

Call us on 155 from any du mobile phone, 800 155 from any UAE phone or +971 55 5678 155 from overseas.

Business customers

Call us on 188 from any du business mobile phone, 800 188 from any UAE phone or + 971 4 3699 188 from overseas.

Found your mobile again?

If you found your phone again, let us know and we'll unbar your SIM.