Pay as you Go®
The new Pay as you Go® rewards you at every step
Our new Pay as you Go® rewards you at every step.
Just buy a new Pay as you Go® for AED 55 and get:
- first, a welcome bonus of AED 10 to get you startedً
- then, a usage bonus of AED 100 (as AED 5 on every recharge for the first 20 recharges made within four months)
- finally, lifetime validity, when you recharge 20 times within four months (or use AED 500 a year) and never pay your annual fee again. To keep the lifetime validity, all you need to do is use your line for a minimum of AED 10 per year
If you’re already on Pay as you Go® you can also get free credit! Call 135 and press 9.
Click here to know more
tariff guide
| Pay as you Go | |
| Connection fee | AED 55 |
| Free credit included | AED 10 |
| Usage bonus | AED 100 (AED 5 on your first 20 recharges) |
The Pay as you Go SIM card is valid for 365 days from the date of the first call you make.
After 365 days you will have a grace period of 90 days to renew your subscription.
During the first 30 days of the grace period you can receive calls, but you will not be able to make any calls. The remaining 60 days of the grace period you will not be able to make or receive calls.
| Annual Renewal charges (payable 365 days after activation, and each 365 days thereafter) | AED 55 |
| You can also get a lifetime validity when you recharge 20 times within four months | |
| Calls to all mobiles and national landlines | 0.5 fils/ second |
| Video calls to du | 1fils / second |
| National SMS | 18 fils |
| International SMS | 60 fils |
| Multimedia Messages (MMS) to national mobiles | 45 fils/message |
| Multimedia Messages (MMS) to international mobiles | 180 fils/message |
| National Data Usage (WAP / GPRS / EDGE / 3G) | 1 fils/ KB |
- For all voice calls, SMS, MMS and data services there is no activation fee
- To use video calls you need a video call capable device and be within 3G network coverage.
Enjoy attractive rates on calls to your two preferred international numbers and your two preferred national numbers.
| Me & Mine | Activation fee | Monthly fee | Discount | Numbers |
| Me&Mine International | Not applicable | AED 10 | 10% | 2 international landline or mobile numbers |
| Me&Mine National | Not applicable | AED 10 | 10% | 2 UAE landline or mobile numbers |
All outgoing international voice calls you make from the UAE are charged by the second. The table presents the most called international destinations only, for all details on international call charges please call Customer Care on 155.
Me&Mine International call charges are only applicable when you register your two preferred international numbers with us. You can do this by calling Self-care on 135
| Standard IDD Charges | Me&Mine Charges | |||
| (AED per second) | (AED per second) | |||
| Country | Peak | Off-peak | Peak | Off-peak |
| Austria | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Bahrain | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| Bangladesh | 0.04 | 0.0315 | 0.36 | 0.0284 |
| Egypt | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Germany | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| India | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Iran | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Jordan | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Kuwait | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| Lebanon | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Oman | 0.0353 | 0.0167 | 0.0318 | 0.015 |
| Pakistan | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Philippines | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| Qatar | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| Saudi Arabia | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| Sri Lanka | 0.04 | 0.0315 | 0.036 | 0.0284 |
| Syria | 0.04 | 0.0315 | 0.036 | 0.0284 |
| United Kingdom | 0.0448 | 0.0318 | 0.0404 | 0.0287 |
| USA | 0.0353 | 0.0228 | 0.0318 | 0.0206 |
| Yemen | 0.04 | 0.0315 | 0.036 | 0.0284 |
Peak: 7am - 2pm, 4pm - 9pm Saturday to Thursday
Off-peak: 2pm - 4pm, 9pm - 7am Saturday to Thursday, Fridays, and Public Holidays
All du customers can register for Mobile Payments free of charge. Any SMS sent to pay bills or recharge using Mobile Payments are free of charge.
WAP portal:
Browsing du WAP is free of charge. Browsing other WAP sites will be charged at the standard data charges. You are only charged for the content you download. The price will be displayed each time on your mobile before purchase.
SIM Portal
Content is grouped in 2 categories:
Standard content: AED 0.50 per delivered content
Premium content: AED 4.00 per delivered content
Premium content category includes: logos, ringtones and chat to TV
| Service | Activation fee | Monthly fee | Usage charges |
| Mobile TV* | |||
| all-channels monthly | Free of charge | AED 80/bouquet | n/a |
| 1-channel monthly | Free of charge | AED 10/month | n/a |
| 1-channel daily | Free of charge | AED 10/day | n/a |
| Videos & Specials | n/a | AED 5/clip | n/a |
| Video calls to du | Free of charge | Free of charge | 1 fils/sec |
| Video mail (leaving a message) | Free of charge | Free of charge | 1 fils/sec |
| WAP & Internet access on your GPRS/3G phone | Free of charge | Free of charge | 1fils /KB |
* There are 23 channels on mobile TV to choose from.
- Al Arabiya, Dubai TV, Sama Dubai, MBC, Dubai Sports, Al Majd, du Bollywood Music, du Cartoons, du Music, Rotana Khaleejiah, Rotana Moussica, Mazzika, Spacetoon, Al Jazeera Arabic, Al Jazeera English, BBC World, Zee News, Zee TV, Kairali, ARY, GEO TV, ABS–CBN TFC, Channel i
No roaming deposit is required for PAYG international roaming.
| Service | Activation fee | Usage charges |
| Making or receiving calls and SMS whilst abroad | Free of charge | Destination dependant |
* whilst roaming abroad you will be charged for both outgoing and incoming calls. Charges are destination dependant for details please call Customer Care on 155.
* when you receive calls and messages whilst roaming you will be charged on a per minute basis
National SMS bundles
| SMS National Bundles | Activation fee | SMS charge in bundle | Number of SMS included | Validity of bundle |
| SMS 30 | Not applicable | AED 5 | 30 | 1 month |
| SMS 60 | Not applicable | AED 9 | 60 | 1 month |
National Data bundles
| Mobile Data Bundle | Type of use | Monthly fee | ||
| 5 MB | Light mobile use | AED 10 | ||
| 50 MB | Regular mobile use | AED 40 | ||
| 200 MB | High mobile use | AED 100 | ||
| 2000 MB | Regular laptop | AED 200 | ||
| Data Max* | High laptop | AED 360 | ||
* Fair Usage Policy of 10GB applies
Included MB are for use within UAE. Applicable date roaming rates
apply for use outside UAE
Excess usage within UAE beyond will be charged at 1fils/1KB
Caller Tunes have a 12 month validity from the date of purchase
Charges:
| activation fee | Monthly fee | Usage charges |
| Free of charge | AED 5/month | AED 5/download |
A quick look at all 3 options available on every WoW recharge card:
1) more international: This new recharge option gives you an extra credit in addition to the face value of the recharge.
2) more credit: This recharge option gives you an extra credit in addition to the face value of the recharge card but credit expires within specified period.
3) more time: This option is the regular recharge option, where the credit you get is equal to the face value of the recharge card and is valid for life.
du recharge cards are available in the following denominations:
- AED 20
- AED 50
- AED 100
- AED 200
for more information on how to use different recharge options, click here
| Service | Activation fee | Monthly fee | Usage charge |
| Missed call | Free of charge | Free of charge | Not applicable |
| caller line ID | Free of charge | Free of charge | Not applicable |
| Call forwarding* | Free of charge | Free of charge | Standard call charges |
| Call Waiting | Free of charge | Free of charge | Not applicable |
| Call hold | Free of charge | Free of charge | Standard call charges |
| Call Conference | Free of charge | Free of charge | Standard call charges |
| Call Barring | AED 50 | AED 10 | Not applicable |
* Call forward is available only to national numbers.
| Service | Number | Charge |
| Directory Enquiries | 199 | AED 1/call |
| IVR for Caller tunes | 156 | Standard voice charge |
| Voice mail retrieval | 161 | AED 0.30 per call |
| Video mail retrieval | 162 | AED 0.30 per call |
| Calls to Customer Care | 155 | Free of charge |
| Calls to IVR Self-care | 135 | Free of charge |
| Missed call alert - to activate/deactivate | 163 | Free of charge |
| Item | Charge |
| Migration to Postpaid | Free of charge |
| SIM swap | AED 50 |
| Reconnection | AED 50 |
| Change of contract ownership | AED 10 |
| Number Change | AED 100 |
| Item | Description |
| Change of Contract Ownership | a transfer of ownership of your account to a new individual or entity |
| Copy of Contract | A copy of the contract entered into by customer when the mobile services were originally taken. |
| Dishonoured Credit / Debit Card | A handling fees is payable for any payment made by Credit/Debit Card that is subsequently refused |
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where to buy?
There are many ways you can buy Pay as you Go mobile prepaid line in United Arab Emirate.
- Through our du shops, which are conveniently located all over United Arab Emirate
- Through our authorised delears.
- And through our e shop, which also offers free delivery anywhere in the United Arab Emirate
Documents required
|
Customer |
Pay as you Go |
|
UAE Nationals |
Passport OR National ID OR UAE Driving license |
|
Expatriates |
Passport with valid Residency Visa or - UAE driving licence - GCC national ID
|
how to recharge?
Recharge cards
The du WOW card now gives you three recharge options on every recharge:
- more international: Up to 60% extra credit for international calls
- more credit: 15% extra credit for all calls
- more time: credit valid for life
Wide variety of recharge cards denominations; AED 20, AED 50, AED 100 or AED 200 in most retailers across the UAE.
selfcare
It is the online account management and payment portal. Through this portal you can do the following tasks:
- Recharge your account via credit card and voucher
- Pay for your friend
- Manage 'Me & Mine National' numbers
- Manage 'Me & Mine international' numbers
- And much more
mobile payments
A whole new world of convenience with Mobile Payments.
Mobile Payments is a simple and easy way to make your bill payment instantly, anytime, anywhere from your mobile. All you need to do to get the 10% credit back on each paid bill amount is to sign up for Mobile Payments and pay your bill by SMS or via our website or set up the automatic bill payment option on the website.
find our more about how to setup mobile payments, click here
useful info
| Service | Direct dial number from your du mobile |
| self-care service | 135 |
| customer care (free of charge) | 155 |
| Directory Enquiries | 199 |
| Voicemail | 161 |
| Videomail | 162 |
| Missed call alert - to activate/deactivate | 163 |







