Elite Plan
The monthly plan that gives you a world of privileges
Why choose Elite Plan?
Many unique benefits are available to all our Elite Plan customers:
tariff guide
Whether you are a new or an existing customer, you can choose your very own number. These special numbers are free, you just have to commit to a minimum monthly spending amount according to your preferred number category.
| Category | Monthly commitment | ||||||||||
|
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- If your bill amount is equal to or higher than the minimum monthly commitment amount, you only pay your total usage charges
- If your bill amount is lower you only pay the monthly committed amount.
- The monthly commitment covers SMS sent to Premium numbers or short codes and calls made while roaming abroad.
| Elite Plan tariff | |
| Monthly fee | AED 25 |
| Calls to all national mobiles and landlines | 0.5 fils per second |
| National SMS | 18 fils per message |
| International SMS | 60 fils per message |
| Multi Media Message (MMS) - National | 45 fils per 50 KB message |
| Video Calls1 | 1 fils per second |
1 Within the 3G coverage areas of du and only with 3G devices.
where to buy?
It’s simple.
Buy online at our e-shop and get free delivery anywhere in UAE.
Just visit one of our du shops
or authorised dealers across the UAE.
You must be aged 21 years or over to buy Elite Plan
Documents required
|
Customer |
Monthly Plan or Call Select |
|
UAE Nationals |
Passport OR National ID OR UAE Driving license |
|
GCC Nationals |
Passport OR UAE National ID card AND Either of the following:
|
|
Expatriates |
Passport with valid Residency VISA OR UAE National ID AND Either of the following:
|
bill payments
- By paying online via du selfcare.
- By cash, cheque or credit card at any du shop or participating outlets
- With du mobile payments by SMS (du mobile customers only)
- Through automatic monthly recurring payments (by registering credit card at du selfcare )
- By visiting selfcare page or calling selfcare on 135 from du mobile
- By depositing a cheque in the name of EITC PJSC in a du drop box
- At Emirates Bank, Dubai Islamic Bank, Mashreq Bank, Emirates Islamic Bank, National Bank of Dubai, Commercial Bank and Union National Bank.
- At all branches of:
- Axiom
- fono
- One mobile
- Al Ghurair exchange
- Redha Al Ansari Exchange
useful info
Useful numbers
| Service | Direct dial number from your du mobile |
| self-care service | 135 |
| customer care (free of charge) | 155 |
| Directory Enquiries | 199 |
| Voicemail | 161 |
| Videomail | 162 |
| Missed call alert - to activate/deactivate | 163 |








