Elite Plan

Elite Plan

The monthly plan that gives you a world of privileges

Why choose Elite Plan?

Many unique benefits are available to all our Elite Plan customers:


benefits

Choose your number

the option to choose your number - whether you are a new or an existing customer, you can choose your very own number with Elite Plan.

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benefits

monthly rewards

monthly rewards - you get 55 national minutes, 55 national SMS and 5 MB of data included every month

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benefits

International rewards

International calling rewards - up to AED 75 reward on each AED 100 spent on international calls

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benefits

* dial (star dial feature)

* dial (star dial feature) - benefits of prepaid account on a postpaid plan

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benefits

MyFamily

MyFamily - 50% further discounts on all national calls within MyFamily

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benefits

Pay by the Second

Pay by the Second - pay only for what you use and nothing more

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benefits

International Roaming

International Roaming - One world, one rate Enjoy an attractive and unified price of AED 1.25 per minute for all incoming calls* while roaming abroad. * Additional incoming call charges (in addition to AED 1.25) may apply while roaming on some foreign networks

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value added services

benefits

MyWorld

MyWorld - will always provide you with unique and exciting content on your mobile.

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benefits

next generation mobile services

next generation mobile services - Video Mail answers your video calls for you when you are not able to accept the video call.

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benefits

mobile payments

mobile payments - pay instantly, anytime, anywhere.

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benefits

sms bundles

SMS bundles - for a small monthly fee and benefit from attractive national SMS rates.

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benefits

data bundles

data bundles - Stay connected whilst on the move.

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tariff guide

Whether you are a new or an existing customer, you can choose your very own number. These special numbers are free, you just have to commit to a minimum monthly spending amount according to your preferred number category.

Category Monthly commitment
Gold number AED 1000
Silver number AED 500
Bronze number AED 200
Regular number no minimum commitment
 
  • If your bill amount is equal to or higher than the minimum monthly commitment amount, you only pay your total usage charges
  • If your bill amount is lower you only pay the monthly committed amount.
  • The monthly commitment covers SMS sent to Premium numbers or short codes and calls made while roaming abroad.
Elite Plan tariff
Monthly fee AED 25
Calls to all national mobiles and landlines 0.5 fils per second
National SMS 18 fils per message
International SMS 60 fils per message
Multi Media Message (MMS) - National 45 fils per 50 KB message
Video Calls1 1 fils per second

1 Within the 3G coverage areas of du and only with 3G devices.

where to buy?

It’s simple.

Buy online at our e-shop and get free delivery anywhere in UAE.

Just visit one of our du shops
or authorised dealers across the UAE.

You must be aged 21 years or over to buy Elite Plan

Documents required

Customer

Monthly Plan or Call Select

UAE Nationals

Passport OR

National ID OR

UAE Driving license

GCC Nationals

Passport OR

UAE National ID card

AND

Either of the following:

  • Credit Card issued by UAE institution OR
  • Utility bill with physical address < 3 month old OR
  • Copy of tenancy/ownership contract OR
  • Salary certificate/ Letter from employer showing a salary of minimum AED 2,500 per month

Expatriates

Passport with valid Residency VISA OR UAE National ID

AND

Either of the following:

  • Credit Card issued by UAE institution OR
  • Utility bill with physical address < 3 month old OR
  • Copy of tenancy/ownership contract OR
  • Salary certificate/ Letter from employer showing a salary of minimum AED 2,500 per month

 

bill payments

  • By paying online via du selfcare.
  • By cash, cheque or credit card at any du shop or participating outlets
  • With du mobile payments by SMS (du mobile customers only)
  • Through automatic monthly recurring payments (by registering credit card at du selfcare )
  • By visiting selfcare page or calling selfcare on 135 from du mobile
  • By depositing a cheque in the name of EITC PJSC in a du drop box
  • At Emirates Bank, Dubai Islamic Bank, Mashreq Bank, Emirates Islamic Bank, National Bank of Dubai, Commercial Bank and Union National Bank.

useful info

Useful numbers

 

Service Direct dial number from your du mobile
self-care service 135
customer care (free of charge) 155
Directory Enquiries 199
Voicemail 161
Videomail 162
Missed call alert - to activate/deactivate 163
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