Wi-Fi hotspots

Stay online with our Wi-Fi hotspots across the UAE.

Our Wi-Fi hotspots are conveniently located in popular malls, cafes and restaurants and even onboard Dubai Metro. We are adding several new locations in the UAE each month.

All our customers can connect to our hotspots with any Wi-Fi enabled device like your mobile phone, laptop or tablet. You will only have to use your mobile number, Call Select or home services account number.

Getting started

  1. Make sure you have a Wi-Fi enabled device
  2. Search for wireless networks in range and select "du Wi-Fi hotspot"
  3. Open your web browser and it will automatically redirect to our Wi-Fi landing page
  4. Choose the Wi-Fi access package that best suits your needs and get connected

 


How to connect (demo)

Choosing your Wi-Fi package

Simply choose the method of payment and a suitable Wi-Fi access package.

 Payment method
 Wi-Fi access (hours)
Validity (days*)
 Rate (AED)
 Credit card
 1  60  10
 Scratch cards (WoW)
 3  3  20
 10  7  50
 25  30  100
 60  45  200
 180  60  500

*Validity from first log-in, unlimited sessions.

Our mobile customers can connect to Wi-Fi using their mobile numbers. Home Services and Call Select customers can use their Selfcare username and password.

 Customers  Charge (AED per hour)*
 Postpaid customers
 5.1
 Prepaid customers
 6

Note: All Wi-Fi rates are charged by the second.

Troubleshooting

Contact us

Call us on 155 or email us at customer.care@du.ae. If you are a business customers, call us on 188.