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Roaming Data Daily Bundle for Pay As You Go®

With our Roaming Data Daily Bundles for prepaid lines, you can check emails, surf the web and connect with your friends for only AED 50 per day. These bundles come with convenient data allowance shown below and a validity period of 24 hours. But the bundle as many times as you want. This way, you always stay in control of your expenses.

Data allowance

Roaming Data Daily Bundle gives you 8 MB per day in all GCC countries and Top Destinations, or 3 MB per day in the rest of the world.

GCC and Top Destinations* Other Destinations
GCC plus Top destinations
 Other destinations

*Top destinations include: Europe (Austria, Belgium, Czech Republic, France, Germany, Greece, Hungary, Italy, Netherlands, Portugal, Spain, Switzerland, UK), Asia (China, India, Pakistan, Singapore, Thailand), North America (United States, Canada), Africa (South Africa, Egypt) and Australia.

Note: Roaming Data Daily Bundles are not available in Lebanon. However, data roaming can be used on a pay-per-use basis at the rate of 1 AED per 15 KB.

Benefits

  • Fixed daily cost for peace of mind
  • Easy to activate while you're abroad
  • Available across 140+ countries worldwide
  • No deposit or hidden costs
  • No need to manually select a specific operator in most countries

How to activate

  • Ensure you have a minimum of AED 50 in your More Credit or More Time balance
  • Once abroad simply dial *135*20# and choose Roaming Data Daily Bundle
  • If you finish your credit you can always recharge your Pay As You Go® line while being abroad. Simply visit Selfcare or use a WoW recharge card.
Note: Valid for 24 hours from time of activation.

Coverage

Roaming Data Daily Bundle is available in more than 140 countries around the world. Click here to check if it is available at your destination.

Frequently asked questions

1. Which users can activate the Roaming Data Daily Bundle on their mobile lines?
All Pay As You Go® users travelling abroad, including all smartphone users who have a minimum balance of AED 50 on their mobile lines can take advantage of this service.

2. Do I have to configure my phone before activating this service?
All you need to ensure is that the roaming data is enabled on your smartphone.

3. Do I need to select a particular operator/network?
You don't need to select any particular operator. An eligible operator is automatically selected by the system.

4. What happens if my phone gets on a network that doesn't support the Roaming Data Daily Bundle?
In such a case, you'll be unable to use this service. If you're in the range of an eligible network provider, but not connected you can either:

• Wait until your smartphone automatically detects and connects to a Roaming Data Daily Bundle eligible network

• Manually select a Roaming Data Daily Bundle eligible network

5. If I'm not in the range of an eligible network how do I surf the internet?
Although Roaming Data Daily Bundle works with most operators in the world, in some areas you may not be in the coverage network. However, you can still activate Pay Per Use service on top of your Roaming Data Daily Bundle (or without it) as described above.

Note: When you activate Pay Per Use option on top of your Roaming Data Daily Bundle you'll be consuming your Roaming Data Daily Bundle allowance first until it expires. After that Pay Per Use will apply.

6. Can I activate Roaming Data Daily Bundle and Pay Per Use at the same time?
Yes, you can have both Roaming Data Daily Bundle and Pay Per Use active at the same time.

7. How much do I pay for using Pay Per Use service?
If you decide to use Pay Per Use service you'll pay only AED 1 per 30 KB. In all other countries (including Lebanon) you can activate Pay Per Use for only AED 1 per 15 KB. For a detailed list of countries, eligible operators and rates.

8. Can I use my national data allowance abroad?
To stay online while travelling activate your roaming internet by dialing *135*20# as your national data allowance cannot be used abroad.

9. Is there any charge for calling *135*20#?
No, the roaming internet activation process is fully free of charge.

10. Can I activate this service in the UAE before I travel abroad?
You can only activate this service once you are abroad. Simply dial *135*20# when abroad.

11. How will I know whether my service has been activated?
You'll see the confirmation on the phone's display once you finish the activation process. We'll also send you an additional SMS for your reference immediately after the service has been activated.

12. Can I cancel the Roaming Data Daily Bundle or Pay Per Use within 24 hours of activation?
For Roaming Data Daily Bundle, once the activation process has been done you can enjoy the service to its fullness. The bundle cannot be cancelled once it's activated. In case of Pay Per Use, if not deactivated, it'll automatically expire after 24 hours.

13. How can I check my remaining Roaming Data Daily Bundle balance?
To check your data balance, simply dial *135* and you'll get an SMS stating your remaining balance as well as the validity period for your Roaming Data Daily Bundle.

14. How will I know if my Roaming Data Daily Bundle has expired or used up?
You'll receive a notification SMS, once you've consumed all your data allowance under your Roaming Data Daily Bundle.

15. What happens to my remaining balance if I don't use all of it within 24 hours?
In such case, it's recommended you purchase a new Roaming Data Daily Bundle, so all the balance data will be added to your new Roaming Data Daily Bundle. If not, then the unused data balance won't be carried over.

16. Can I use Pay Per Use when my Roaming Data Daily Bundle has expired or if the data has been used?
When your Roaming Data Daily Bundle expires or has been used, simply dial *135*20# to make your choice between a new Roaming Data Daily Bundle or Pay Per Use. Ensure that your balance is at least AED 10 at this time in order to activate Pay Per Use.

17. Is the Roaming Data Daily Bundle automatically renewed upon expiry or when all used up?
To avoid unnecessary charges for this service, you have to activate the Roaming Data Daily Bundle every day as needed. Roaming Data Daily Bundle is not automatically renewed so you can have full control over your spending.

Terms and Conditions

These specific terms apply to the (Data Roaming Daily Bundle) and are in addition to du’s terms and conditions that apply to your mobile service.

1. Eligibility and Availability
The Data Roaming Bundle is only available to:
1.1. “Pay As You Go” customers (Eligible Customers) after 30 May 2012 until such time as is determined by du;
1.2. Eligible Customers who have an existing national data plan prior to subscribing for the Data Roaming Bundle;
1.3. And it is valid for 24 hours from the time of successful activation by the Customer;
1.4. As a bundle (either 3 MB or 8 MB) or on a pay per use basis. When you are roaming, you will receive notification of which option is available depending on the network you are roaming on. The Data Roaming Bundle options are not available on all networks or in all countries.;
1.5. On a pay per use basis if an Eligible Customer has a minimum balance of AED 10. Pay per use (at a higher charge) is also available for data roaming on in-flight or satellite networks.

2. Activation of Data Roaming Bundle
2.1. To activate the Data Roaming Bundle, the Customer must dial *135*20# and then follow the activation instructions. Those instructions will inform you if you are eligible for the 2 MB, 8MB or different pay per use options.
2.2. Once activated, the Data Roaming Bundle cannot be suspended or used at a later time beyond the 24 hour availability period. Once the available balance is utilised the Data Roaming Bundle will no longer be available unless the Customer activates a new 24 hour period. Any unused data allowance will be available if a new Data Roaming Bundle service is activated.
2.3. The available balance for the Data Roaming Bundle is available by dialling *135#.

3. Charges
3.1. The charges for the Data Roaming Bundle bandwidths and pay per use will be notified to you as part of the activation process.