Pay as you Go®

Buy a new Pay as you Go for AED 55 and get back AED 135 as bonus.

Our new Pay as you Go® rewards you at every step.

Just buy a new Pay as you Go® for AED 55 and get:

  • first, a welcome bonus of AED 35 to get you started (AED 10 is given as credit which can be used for all type of calls, SMS and internet browsing. AED 25 is given as international credit which can only be used for making international calls and must be used within 30 days from the first call made from your new line)
  • then, a usage bonus of AED 100 (as AED 5 on every recharge for the first 20 recharges made within four months)
  • finally, lifetime validity, when you recharge 20 times within four months (or use AED 500 a year) and never pay your annual fee again. To keep the lifetime validity, all you need to do is use your line for a minimum of AED 10 per year

If you're already on Pay as you Go® you can also get free credit! Call 135 and press 9.

features

Pay by the second

Pay by the second - pay only for what you use and nothing more

Click here
WoW

Recharge with WoW - a card which gives you 4 ways to recharge according to your needs

Click here
Me&Mine National - Pay as you Go

Me&Mine National - gives you attractive discounts on your voice and video calls to two national numbers of your choice

Click here
Me&Mine International-Pay as you Go

Me&Mine International - brings you together with those people you call regularly loved ones, friends, relatives and colleagues at especially low rates to these numbers.

Click here
International Roaming

International Roaming - you can stay in touch across 5 continents with our extensive International Roaming footprint.

Click here
one2one

One2One - service allows all du Pay as you Go and Visitor Mobile line customers to send credit

Click here
out of credit calls

out of credit - need to make a call and can’t get to a shop

Click here
Call Management

Call Management - you can handle two calls and switch between them.

Click here

value added services

mobile payments

Mobile Payments - pay instantly, anytime, anywhere.

Click here
my world

MyWorld - Unique portal on every SIM that allows you to catch the latest news and sport

Click here
next generation mobile services

Next Generation Mobile Services - have access to the very latest in communication such as video calls, videomail, mobile TV and mobile broadband

Click here
sms bundles

SMS bundle - for a small monthly fee and benefit from attractive national SMS rates.

Click here
data bundles

data bundles - Stay connected whilst on the move.

Click here

tariff guide

Joining Pay as youGo

Pay as you Go
Connection fee AED 55
Free credit included AED 10
Usage bonus AED 100 (AED 5 on your first 20 recharges)

SIM Validity

The Pay as you Go SIM card is valid for 365 days from the date of the first call you make.

After 365 days you will have a grace period of 90 days to renew your subscription.

During the first 30 days of the grace period you can receive calls, but you will not be able to make any calls. The remaining 60 days of the grace period you will not be able to make or receive calls.

Annual Renewal

Annual Renewal charges (payable 365 days after activation, and each 365 days thereafter) AED 55
You can also get a lifetime validity when you recharge 20 times within four months

Voice, SMS, MMS and Data call charges

Calls to all mobiles and national landlines 0.5 fils/ second
Video calls to du 1fils / second
National SMS 18 fils
International SMS 60 fils
Multimedia Messages (MMS) to national mobiles 45 fils/message
Multimedia Messages (MMS) to international mobiles 180 fils/message
National Data Usage (WAP / GPRS / EDGE / 3G) 1 fils/ KB

- For all voice calls, SMS, MMS and data services there is no activation fee

- To use video calls you need a video call capable device and be within 3G network coverage.

Me&Mine Call Charges

Enjoy attractive rates on calls to your two preferred international numbers and your two preferred national numbers.

Me & Mine Activation fee Monthly fee Discount Numbers
Me&Mine International Not applicable AED 10 10% 2 international landline or mobile numbers
Me&Mine National Not applicable AED 10 10% 2 UAE landline or mobile numbers

International Direct Dial Calls (IDD)

All outgoing international voice calls you make from the UAE are charged by the second. The table presents the most called international destinations only, for all details on international call charges please call Customer Care on 155.

Me&Mine International call charges are only applicable when you register your two preferred international numbers with us. You can do this by calling Self-care on 135

Country Standard IDD Charges (AED / Sec) Me&Mine Charges (AED / Sec)
  Peak Off-peak Peak Off-peak
Austria 0.04 0.0315 0.036 0.0284
Bahrain 0.0353 0.0228 0.0318 0.0206
Bangladesh 0.04 0.0315 0.036 0.0284
Egypt 0.04 0.0315 0.036 0.0284
Germany 0.0353 0.0228 0.0318 0.0206
India 0.04 0.0315 0.036 0.0284
Iran 0.04 0.0315 0.036 0.0284
Jordan 0.04 0.0315 0.036 0.0284
Kuwait 0.0353 0.0228 0.0318 0.0206
Lebanon 0.04 0.0315 0.036 0.0284
Oman 0.0353 0.0167 0.0318 0.015
Pakistan 0.04 0.0315 0.036 0.0284
Philippines 0.0353 0.0228 0.0318 0.0206
Qatar 0.0353 0.0228 0.0318 0.0206
Saudi Arabia 0.0353 0.0228 0.0318 0.0206
Sri Lanka 0.04 0.0315 0.036 0.0284
Syria 0.04 0.0315 0.036 0.0284
United Kingdom 0.0448 0.0318 0.0404 0.0287
USA 0.0353 0.0228 0.0318 0.0206
Yemen 0.04 0.0315 0.036 0.0284

Peak: 7am - 2pm, 4pm - 9pm Saturday to Thursday

Off-peak: 2pm - 4pm, 9pm - 7am Saturday to Thursday, Fridays, and Public Holidays

Mobile Payments

All du customers can register for Mobile Payments free of charge. Any SMS sent to pay bills or recharge using Mobile Payments are free of charge.

MyWorld

WAP portal:

Browsing du WAP is free of charge. Browsing other WAP sites will be charged at the standard data charges. You are only charged for the content you download. The price will be displayed each time on your mobile before purchase.

SIM Portal

Content is grouped in 2 categories:

Standard content: AED 0.50 per delivered content

Premium content: AED 4.00 per delivered content

Premium content category includes: logos, ringtones and chat to TV

Next Generation Mobile Services

Service Activation fee Monthly fee Usage charges
Mobile TV*      
all-channels monthly Free of charge AED 80/bouquet n/a
1-channel monthly Free of charge AED 10/month n/a
all-channel daily Free of charge AED 10/day n/a
Videos & Specials n/a n/a
AED 5/clip
Video calls to du Free of charge Free of charge 1 fils/sec
Video mail (leaving a message) Free of charge Free of charge 1 fils/sec
WAP & Internet access on your GPRS/3G phone Free of charge Free of charge 1fils /KB

* There are 26 channels on mobile TV to choose from.

  • Al Arabiya, Noor Dubai, Dubai TV, Sama Dubai, Dubai Sports, Al Majd, du Bollywood Music, du Cartoons, du Music, Rotana Moussica, Mazzika, Melody Hits, Spacetoon, Al Jazeera Arabic, BBC World, NDTV 24x7, Zee News, Zee TV, Ten Sports, Kairali, Asianet, ARY, GEO TV, ABS–CBN TFC, Kapamilya, Channel i

International Roaming

No roaming deposit is required for PAYG international roaming.

Service Activation fee Usage charges
Making or receiving calls and SMS whilst abroad Free of charge Destination dependant

* whilst roaming abroad you will be charged for both outgoing and incoming calls. Charges are destination dependant for details please call Customer Care on 155.

* when you receive calls and messages whilst roaming you will be charged on a per minute basis

Bundles

National SMS bundles

SMS National Bundles Activation fee SMS charge in bundle Number of SMS included Validity of bundle
SMS 30 Not applicable AED 5 30 1 month
SMS 60 Not applicable AED 9 60 1 month

National Data bundles

National Data bundles
Mobile Data Bundle Type of use Monthly fee
5 MB Light mobile use AED 10
50 MB Regular mobile use AED 40
200 MB High mobile use AED 100
2000 MB Regular laptop AED 200
Data Max* High laptop AED 360

* Fair Usage Policy of 10GB applies
Included MB are for use within UAE. Applicable date roaming rates apply for use outside UAE
Excess usage within UAE beyond will be charged at 1fils/1KB

 

Caller Tunes

Caller Tunes have a 12 month validity from the date of purchase

Charges:

activation fee Monthly fee Usage charges
Free of charge AED 5/month AED 5/download

Recharging

A quick look at all 3 options available on every WoW recharge card:

1) more international: This new recharge option gives you an extra credit in addition to the face value of the recharge.

2) more credit: This recharge option gives you an extra credit in addition to the face value of the recharge card but credit expires within specified period.

3) more time: This option is the regular recharge option, where the credit you get is equal to the face value of the recharge card and is valid for life.

du recharge cards are available in the following denominations:

  • AED 20
  • AED 50
  • AED 100
  • AED 200

for more information on how to use different recharge options,click here

Managing your Calls

Service Activation fee Monthly fee Usage charge
Missed call Free of charge Free of charge Not applicable
caller line ID Free of charge Free of charge Not applicable
Call forwarding* Free of charge Free of charge Standard call charges
Call Waiting Free of charge Free of charge Not applicable
Call hold Free of charge Free of charge Standard call charges
Call Conference Free of charge Free of charge Standard call charges
Call Barring AED 50 AED 10 Not applicable

* Call forward is available only to national numbers.

Useful Numbers

Service Number Charge
Directory Enquiries 199 AED 1/call
IVR for Caller tunes 156 Standard voice charge
Voice mail retrieval 161 AED 0.30 per call
Video mail retrieval 162 AED 0.30 per call
Calls to Customer Care 155 Free of charge
Calls to IVR Self-care 135 Free of charge
Missed call alert - to activate/deactivate 163 Free of charge

Miscellaneous Charges

Item Charge
Migration to Postpaid Free of charge
SIM swap AED 20
Reconnection AED 50
Change of contract ownership AED 10
Number Change AED 100

Glossary

Item Description
Change of Contract Ownership a transfer of ownership of your account to a new individual or entity
Copy of Contract A copy of the contract entered into by customer when the mobile services were originally taken.
Dishonoured Credit / Debit Card A handling fees is payable for any payment made by Credit/Debit Card that is subsequently refused

 

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where to buy?

There are many ways you can buy Pay as you Go mobile prepaid line in United Arab Emirate.

Documents required

UAE Nationals

One of the following:

  • Passport
  • National ID
  • UAE Driving license

Expatriates

One of the following:

  • Passport with valid Residency Visa
  • UAE driving licence
  • GCC national ID

 

how to recharge?

Recharge cards

    The du WOW card now gives you three recharge options on every recharge. Wide variety of recharge cards denominations; AED 20, AED 50, AED 100 or AED 200 in most retailers across the UAE.


    selfcare
    It is the online account management and payment portal. Through this portal you can do the following tasks:

    • Recharge your account via credit card and voucher
    • Pay for your friend
    • Manage 'Me & Mine National' numbers
    • Manage 'Me & Mine international' numbers

    Login now

    mobile payments
    A whole new world of convenience with Mobile Payments.

    Mobile Payments is a simple and easy way to make your bill payment instantly, anytime, anywhere from your mobile.

    find our more about how to setup mobile payments, click here

    useful info

    Service Direct dial number from your du mobile
    self-care service 135
    customer care (free of charge) 155
    Directory Enquiries 199
    Voicemail 161
    Videomail 162
    Missed call alert - to activate/deactivate 163