Monthly rewards
Enjoy the following every month for free with your Elite Plan:
- 55 national minutes
- 55 national SMSes
- 5 MB of data
International calling rewards
Receive up to 75% bonus on international calls with Elite Plan. This bonus will then be credited to your bill after 2 months. Calculations are as follows:
| International spend | % Bonus* |
| AED 0 - < 100 | 45% |
| AED 100 - < 200 | 55% |
| AED 200 - < 500 | 65% |
| AED 500 and above | 75% |
*You can use your bonus for international calls after you go over the minimum monthly commitment and within the bill cycle. Bonuses cannot be carried forward to the next bill period.
Roaming abroad
Wherever you go, we'll keep you connected over 490 telecom partner networks in more than 150 Countries across the world.
Activate roaming before you travel to be able to make and receive calls, send and receive SMSes, and enjoy fast mobile internet while abroad. To activate or check status, call 135 or visit any of our shops across the UAE.
When travelling abroad, additional roaming charges may apply. Take a look at our International Roaming rates and coverage to know more.
Recharge your postpaid account with WoW
Enjoy the convenience of a prepaid line on your postpaid plan. We'll deduct your call charges from your prepaid account when you dial the star key * before entering a phone number. Any calls your make using the * dial feature will not appear in your monthly bill. To recharge your account, simply use a WoW recharge card as you normally would.
MyWorld
Discover a world of entertainment and information on your mobile with MyWorld. Access the latest news, find the best restaurants, play your favourite games and more.
Explore it from your SIM: Go to services / web on your mobile and click home. Or connect on http://myworld.du.ae.
Next-generation mobile services
- Video mail
Busy or just unable to take the video call? Video mail manages your video calls when you’re not available to take them. - Video call
Need a second opinion on what to buy? Maybe you just want to see your friend’s new car. With video calls you’ll never have to hold back. - Mobile TV
Watch your favourite series, sporting events and more over 3G right on your mobile. Click here and discover the possibilities.
Mobile payments
Make instant payments from your mobile. Choose from the bill payments and recharge options available at no additional cost.
Learn how to start using mobile payments.
SMS bundles
Activate a one-time or monthly recurring SMS bundle and benefit from lower national SMS rates. Your SMSes from the bundle will not be charged to your account.
|
National SMS bundles
|
Activation fee
|
SMS charge in bundle
|
Included SMSes
|
SMS bundle validity
|
| SMS 30 | - | AED 5 | 30 | 1 month |
| SMS 60 | - | AED 9 | 60 | 1 month |
To activate, simply call 135 or login to Selfcare. Learn more about SMS bundles.
National Data bundles
Stay connected on the move. Choose from our new national data bundles that will suit every need.
Elite Regular Plan tariffs
|
| Monthly fee | AED 25 |
| Calls to all national mobiles and landlines | 0.5 fils per second |
| National SMS | 18 fils per message |
| International SMS | 60 fils per message |
| Multi Media Message (MMS) - National | 45 fils per 50 KB message |
| Video Calls1 | 1 fils per second |
| Data Usage | 0.25 fils/KB
|
1 Within the 3G coverage areas of du and only with 3G
devices.
Early cancellation and migration:
- An early cancellation fee of AED 300 applies if a customer exits Elite Plan before a period of 6 months.
- An Early migration fee of AED 300 applies if a customer migrates a line from postpaid Elite Plan to prepaid Pay As You Go® plan before a period of 6 months.
- A downgrade fee of AED 100 applies if a customer migrates a postpaid Elite Plan to prepaid Pay As You Go® plan after 6 months.
International call rates
Download our complete international call rate list for postpaid consumer lines (PDF, 339 KB).
International roaming tariffs
Find out how much it will cost you to make and receive calls, send SMSes and use data while travelling. Go to our international roaming rates and coverage page.
Other services
| Service | Activation fee | Monthly fee | Usage charge |
|
Missed call
|
Free of charge
|
Free of charge
|
Not applicable
|
|
caller line ID
|
Free of charge
|
Free of charge
|
Not applicable
|
|
Call forwarding*
|
Free of charge
|
Free of charge
|
Standard call charges
|
|
Call Waiting
|
Free of charge
|
Free of charge
|
Not applicable
|
|
Call hold
|
Free of charge
|
Free of charge
|
Standard call charges
|
|
Call Conference
|
Free of charge
|
Free of charge
|
Standard call charges
|
|
Call Barring
|
AED 50
|
AED 10
|
Not applicable
|
Are you an existing customer and want to upgrade?
To upgrade your Monthly Plan, Elite Plan or Elite Super 100 Plan to Elite Super 250 Plan or Elite Super 500 Plan, simply call 135 and chose option 7.
To upgrade to Elite Super 750 Plan, please visit any of our shops across the UAE with a valid platinum credit card issued by UAE institutions. Click here for more info.
It’s simple. Just visit one of our shops
or Authorised dealers across the UAE. You must be 21 year old or more to buy the Elite Plan.
Documents required