Elite Regular Plan

The monthly postpaid plan that gives you what you need.

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Monthly rewards

Enjoy the following every month for free with your Elite Plan:

  • 55 national minutes
  • 55 national SMSes
  • 5 MB of data

International calling rewards

Receive up to 75% bonus on international calls with Elite Plan. This bonus will then be credited to your bill after 2 months. Calculations are as follows:

International spend % Bonus*
AED 0 - < 100 45%
AED 100 - < 200 55%
AED 200 - < 500 65%
AED 500 and above 75%

*You can use your bonus for international calls after you go over the minimum monthly commitment and within the bill cycle. Bonuses cannot be carried forward to the next bill period.

Roaming abroad

Wherever you go, we'll keep you connected over 490 telecom partner networks in more than 150 Countries across the world.

Activate roaming before you travel to be able to make and receive calls, send and receive SMSes, and enjoy fast mobile internet while abroad. To activate or check status, call 135 or visit any of our shops across the UAE.

When travelling abroad, additional roaming charges may apply. Take a look at our International Roaming rates and coverage to know more.

Recharge your postpaid account with WoW

Enjoy the convenience of a prepaid line on your postpaid plan. We'll deduct your call charges from your prepaid account when you dial the star key * before entering a phone number. Any calls your make using the * dial feature will not appear in your monthly bill. To recharge your account, simply use a WoW recharge card as you normally would.

MyWorld

Discover a world of entertainment and information on your mobile with MyWorld. Access the latest news, find the best restaurants, play your favourite games and more.

Explore it from your SIM: Go to services / web on your mobile and click home. Or connect on http://myworld.du.ae.

Next-generation mobile services

  • Video mail
    Busy or just unable to take the video call? Video mail manages your video calls when you’re not available to take them.
  • Video call
    Need a second opinion on what to buy? Maybe you just want to see your friend’s new car. With video calls you’ll never have to hold back.
  • Mobile TV
    Watch your favourite series, sporting events and more over 3G right on your mobile. Click here and discover the possibilities.

Mobile payments

Make instant payments from your mobile. Choose from the bill payments and recharge options available at no additional cost. Learn how to start using mobile payments.

SMS bundles

Activate a one-time or monthly recurring SMS bundle and benefit from lower national SMS rates. Your SMSes from the bundle will not be charged to your account.

National SMS bundles Activation fee SMS charge in bundle Included SMSes SMS bundle validity
SMS 30 - AED 5 30 1 month
SMS 60 - AED 9 60 1 month

To activate, simply call 135 or login to Selfcare. Learn more about SMS bundles.

National Data bundles

Stay connected on the move. Choose from our new national data bundles that will suit every need.

Elite Regular Plan tariffs
Monthly fee AED 25
Calls to all national mobiles and landlines 0.5 fils per second
National SMS 18 fils per message
International SMS 60 fils per message
Multi Media Message (MMS) - National 45 fils per 50 KB message
Video Calls1 1 fils per second
Data Usage 0.25 fils/KB

1 Within the 3G coverage areas of du and only with 3G devices.

Early cancellation and migration:

  • An early cancellation fee of AED 300 applies if a customer exits Elite Plan before a period of 6 months.
  • An Early migration fee of AED 300 applies if a customer migrates a line from postpaid Elite Plan to prepaid Pay As You Go® plan before a period of 6 months.
  • A downgrade fee of AED 100 applies if a customer migrates a postpaid Elite Plan to prepaid Pay As You Go® plan after 6 months.

International call rates

Download our complete international call rate list for postpaid consumer lines (PDF, 339 KB).

International roaming tariffs

Find out how much it will cost you to make and receive calls, send SMSes and use data while travelling. Go to our international roaming rates and coverage page.

Other services

Service Activation fee Monthly fee Usage charge
Missed call Free of charge Free of charge Not applicable
caller line ID Free of charge Free of charge Not applicable
Call forwarding* Free of charge Free of charge Standard call charges
Call Waiting Free of charge Free of charge Not applicable
Call hold Free of charge Free of charge Standard call charges
Call Conference Free of charge Free of charge Standard call charges
Call Barring AED 50 AED 10 Not applicable

Are you an existing customer and want to upgrade?

To upgrade your Monthly Plan, Elite Plan or Elite Super 100 Plan to Elite Super 250 Plan or Elite Super 500 Plan, simply call 135 and chose option 7.

To upgrade to Elite Super 750 Plan, please visit any of our shops across the UAE with a valid platinum credit card issued by UAE institutions. Click here for more info.

It’s simple. Just visit one of our shops or authorised dealers across the UAE. You must be 21 year old or more to buy the Elite Plan.

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Documents required

UAE Nationals Passport or National ID

GCC Nationals

Passport or UAE National ID card

 

And one of the following:

  • Credit Card issued by UAE institution.
  • Utility bill with physical address < 3 month old.
  • Copy of tenancy/ownership contract. If you're a tenant please bring along a copy of "Tenancy Contract Information Registration Certificate"(Ejari) by RERA. A stamped copy is not necessary.
  • Salary certificate/ Letter from employer showing a salary of minimum AED 2,500 per month.

Expatriates

Passport with valid Residency VISA or UAE National ID

 

And one of the following:

  • Credit Card issued by UAE institution.
  • Utility bill with physical address < 3 month old.
  • Copy of tenancy/ownership contract. If you're a tenant please bring along a copy of "Tenancy Contract Information Registration Certificate"(Ejari) by RERA. A stamped copy is not necessary.
  • Salary certificate/ Letter from employer showing a salary of minimum AED 2,500 per month.