1. What is the Nokia Lumia 820 and 920 offer?
Get Lumia 820 and 920 handsets and enjoy up to 24GB free Data exclusively from us
2. Which Nokia Lumia is available with the offer?
The offer is available with the following devices
i. Nokia Lumia 820, ii. Nokia Lumia 920
3. Which rate plan is the offer applicable with?
The offer is available with the following rate plans:
I. Elite Regular Plan
II. Elite Super Plan
III. Emirati Plan
IV. Pay As You Go Plan
4. How does it work?
Buy Nokia Lumia 820 or 920; at du shops or any authorized dealer.
Enjoy 1GB Data per month for one year by just committing to a minimum monthly usage of AED 250 (Elite Regular, Elite Super and Emirati Plan)
Elite and Emirati Plan can avail the early bird offer as well.
5. What is Early bird exclusive offer?
This exclusive offer is available to all new and existing Elite and Emirati Plan customers.
With the purchase of the new Lumia 820 and 920, Elite and Emirati Plan customers will also get an additional 4GB per month for the first 3 months from the time of activation.
This limited offer is valid until further notice.
Mechanics of the 1GB free Data offer on Elite Plans:
If your bill amount or monthly usage is equal to or higher than the minimum monthly commitment amount, you only pay your total usage charges.
The monthly fee for Elite Regular Plan (AED 25), Elite Super Plans (AED 100/250/500/750) and for Emirati Plan (AED 100/250/500) will be counted against the minimum monthly usage of AED 250.
Elite Super Plan and Emirati Plan customers will automatically enjoy the 1 GB free Data every month for 1 year. On top of the monthly 1GB Elite Plan customers will get 55 national minutes, 55 national SMS, 5 MB every month for a fee of AED 25. Elite Super 100/250/500/750 customer will get 100/250/750 international minutes, 100/250/750 national minutes, 100/250/750 SMS (50/125/375 international, 50/125/375 national) and 100/250/500/750 MB every month for a fee of AED Pl100/250/750. Emirati Plan will get 400/1000/2000 national minutes, 200/500/1000 national SMS, 500MB/1GB/2GB Data Bundle, IDD rate of AED 1.45 per min.
Mechanics of the 1GB free Data offer on Pay as you Go Plan:
If you are a new or Existing Pay as you Go customer buying a Nokia Lumia 920 or 820 you will get a 1GB Data upon activation of Data Bundle.
1GB free Data per month, if you use a minimum of AED 250 for the previous month for the remaining 11 months.
6. How can I get my Nokia Lumia 1 GB offer with du?
For Existing du mobile customers:
You have to visit any of our du shops or any authorized dealers to buy the Nokia Lumia. You will get the Bundle activated on your existing line.
For New mobile customers:
You have to visit any of our du shops or any authorized dealer to buy your du mobile line along with the Nokia Lumia.
If you will get any of our Elite Plans or if you are a Pay as you Go Customer migrating to Elite you will need to provide the following documents:
- UAE Nationals: Valid Passport OR UAE National ID
- Expats: Valid Passport with residency visa or UAE National ID
- GCC Nationals: Valid Passport (no visa required for GCC nationals)or UAE National ID or GCC National ID
i.Last month utility bill (electricity, water or fixed line) with physical address OR UAE National ID
ii. Current tenancy/ownership document with physical address OR
iii.Salary certificate of AED 2,500++ OR
iv. Pay slip stamped and valid (last 30 days)
v.Credit card (UAE issued)
To subscribe to Elite Super 750, both UAE National & Expats should provide a valid Platinum credit card issued by UAE institutions or a salary certificate of AED 15,000 & above.
Note: Customers are not required to fill-up the Smartphone form.
7. Apart from the Data allowance that I enjoy under my Nokia Lumia 1 GB offer, can I also subscribe to one of the standalone Data Bundles?
Yes, you can also subscribe to an additional post paid recurring Data Bundle and in this case, your total Data allowance will be the sum of your device contract Data units PLUS standalone Data Bundle units (plus the rate plan Data units, if applicable).
8. Is it mandatory to use the phone and the SIM together?
Yes, the phone and the SIM should be used together to enjoy the benefits of the offer.
9. What is the monthly fee for Bundle?
You should only commit to a minimum monthly usage of AED 250.
10. Is this a limited promotion?
Yes this is a limited period offer.
11. Is it possible to get Nokia Lumia without activating the offer?
Yes, this is possible. You can avail these Nokia Lumia handsets without activating this offer. However you need to be a du mobile customer to buy handsets from du shops. If you decide to activate the offer later, you may still do so as long as the offer is still valid by visiting any du shops and authorized dealers.