National 800 Service

National 800 Service from du puts you closer to the people that matter most – your customers – at no charge to them and at affordable Pay by the Second rates for you.

du National 800 Service is an effective inbound calling solution designed to improve your customer service, generate more leads from your advertising and make it easy and cost effective for customers to contact your organisation

Sign up now and enjoy free activation and no monthly recurring charges*

*Based on a minimum commitment of AED100 per month. If usage falls below AED100 for any given month then a minimum usage charge of AED100 will be incurred on top of usage charges.

For example, if the month’s  usage comes to AED99, then the customer will be charged
AED99 for usage plus a minimum commitment charge of AED100

benefits

  • added convenience– Employees, suppliers and representatives can call your office from anywhere in UAE at no cost to them, 24 hours a day
  • increased visibility and sales– Enhance your business name recognition over the competition
  • ease of use– A memorable number keeps your business top of mind
  • great savings– Pay by the Second incoming call rates

How it works?

National 800 service

tariff

Joining fee
Activation fee Free
Monthly fee*
Free
 

 * Based on a minimum usage commitment of AED100 per month. If usage falls below AED100 for any given month then a minimum usage charge of AED100 will be incurred.

Usage is based on per second billing
Calls originating Locally
15 fils/min
Calls originating National
15 fils/min
Change in Mapping Number
AED 300
Calls originating from Mobiles
15 fils/min
 

sign up

There are 3 ways you can apply for du National 800 Service:

1.

or

2. Visit any of our du shops along with the following documents:
       . Completed application form – you can download a copy of the form here
       . A copy of your trade license
       . A copy of your passport & authorisation letter if the applicant is other than the owner
         (if you are not an existing du Enterprise customer)

or

3. Email scanned copies of the above mentioned documents (under point 2) to du Business Customer Care at:

In order to request your 800 number online, click here

Once your 800 number is allocated, you will be contacted by du after which you can either visit any of our du shops or contact your du Account Manager to submit the formal application and documents.

Document required to apply for your 800 number,

  • Application form - you can download it here
  • Copy of the trade licence
  • Copy of your passport and authorisation letter if the applicant is other than the owner (if you are not an existing du Enterprise customer) 

You can also forward copies of the above mentioned documents to du Business Customer Care at:

If your du National 800 Service is already active and you wish to modify your current mapping number, kindly complete the ‘Service Amendment’ form and email it directly to 800requests@du.ae and we will process your request within 72 hours.