du Broadcast Services

du Broadcast Services

Our Broadcast Services brings scalable technology platforms and telecommunication solutions to the broadcast community through its world class teleport (Samacom) and Master Control Room (MCR) facilities.

We allow the broadcasting community to leverage operating cost savings through the use of shared facilities and infrastructure. Dubai (55.28E longitude and 25.22N latitude) is an ideal location for satellite visibility for Europe, Africa, Indian Subcontinent and Asia Pacific.

It is a vertically integrated satellite service provider that owns and operates its own communication infrastructure, enabling it to act as a strategic partner to its customers. We understand broadcast and our clients know that, time and again, we go that extra mile to satisfy their particular and rigorous demands. And they appreciate our agility, flexibility and dedication to the business of broadcast and media.

Our facilities and services include:

  • state of the art teleport
  • professional and highly specialised manpower
  • operational infrastructure
  • support services
  • solution development services
We provide a one-stop-shop service for broadcasting and connectivity requirements.
  • offering competitive rates for its services
  • operating within a framework of customer-friendly laws and regulations

We are also a proactive member of the local broadcast community taking a key part in pilot projects for new services such as DVB-H and planning for digital terrestrial rollout in the UAE.

Contact us

Please contact support.samacom@du.ae

or call : +971 4 391 1120 / +971 4 433 1804

Overview

We offer world-class professional broadcasting and internet services via satellites to customers operating not only out of Dubai but also to regional and international customers. Our clientele include broadcasters, carriers, network operators and ISPs.

We provide satellite uplink/downlink services to suit the needs of the broadcasting community. The services are complemented by a 24 X 7 operational support service. The service availability is further enhanced by full redundancy in the deployed equipment and through diverse fibre optic routes operating from customer premises to the teleport site.


We wholly owns and manages Samacom, the biggest teleport in the Middle East.

The main features of the teleport are:
  • area of the site: 150,000 sq meters
  • equipment area: 970 sq meters
  • service block: 300 sq meters
  • climate controlled equipment areas
  • 3-phase AC power with ring main protection
  • 1x 1 MVA, 2x500 kVA and 1x250 kVA back up generators
  • 400 + 240 kVA UPS comprising 5x80kVA + 3x80kVA units in 2:3 and 1:2 configuration respectively

The antenna farm at the teleport is extensive. We can get up-to or down-from more satellites in the region than any other Middle East teleport.

Steerable antennas dedicated for occasional services can be used for other satellites as per the customer’s requirements. The availability of the satellites provides a near global coverage out of Dubai.

We are set to expand our capabilities with a new teleport facility. Let us know what your future requirements are and we can create a bespoke solution for your broadcast needs.

Total control over end-to-end services, running through the teleport with proven infrastructure, provides customers with full support and back-up, remote monitoring and network management. A dedicated team of trained personnel offers 24X7 support from our customer care centre.

To meet the communication requirements and business plans of our end customers, we have a network that reaches a wide range of international locations. It can meet higher volume traffic requirements of both the world’s traditional business centre and emerging economies. This is based on delivering high quality global connectivity services to ensure that our network achieves maximum availability.