Landline

We offer landline services with a host of features to ensure that you are always connected.

As we expand nationwide, we will continue to enhance our landline service while ensuring a world class customer experience.

With every landline subscription you receive a phone set and the following benefits:

Pay by the Second – pay only for what you use and nothing more.
Simplified tariff plan on national calling – flat rates for national destinations.
Off-peak international rates around the clock to all countries

With every new landline subscription or bundled package, you have the option of either a standard or a cordless phone set.

Panasonic KX-TS500W	Panasonic TG6521

Free of charge	AED 149 (one-time fee)

Landline features available to you free of charge with your landline subscription:

Landline features available at nominal monthly fee:

All national, fixed to mobile and international calls are charged per second.

	Charges/Fees (AED)
Monthly fee	15 per month
Local calls	Free
National calls: Abu Dhabi, Al Ain, Al Khazna, Al Koaa, Al Sila, Asab, Buhasa, Das Island, Liwa, Mafraq, Madinat Zayed, Ruwais, Al Samha, East Coast, Hatta, Ras al Khaimah, Shahama, Swaihan, Jebel Ali, Lihbab, West Coast	0.25 fils per second
calls to non-geographical numbers such as 400, 500, 600 and short codes	0.25 fils per second
calls to toll free numbers 800 and emergency numbers	Free
National mobile calls	0.5 fils per second
Directory assistance 199	1 per call
Call Barring - outgoing and incoming (optional)	50 activation fee and 10 per month
Activate as many Home Services for just AED 200

International call charges to popular destinations

International Call Charges	Off-peak rate around the clock (Fils / Sec)	Off-peak rate around the clock (AED / 60 Sec.)
Australia	3.18	AED 1.91
Bahrain	2.28	AED 1.37
Bangladesh	3.15	AED 1.89
Egypt	3.15	AED 1.89
France	2.28	AED 1.37
India	3.15	AED 1.89
Indonesia	3.15	AED 1.89
Iran	3.15	AED 1.89
Iraq	5.00	AED 3.00
Italy	2.28	AED 1.37
Jordan	3.15	AED 1.89
Kuwait	2.28	AED 1.37
Lebanon	3.15	AED 1.89
Morocco	3.18	AED 1.91
Oman	1.67	AED 1.00
Pakistan	3.15	AED 1.89
Philippines	2.28	AED 1.37
Qatar	2.28	AED 1.37
Saudi Arabia	2.28	AED 1.37
Sri Lanka	3.15	AED 1.89
Sudan	3.15	AED 1.89
Syria	3.15	AED 1.89
United Kingdom	3.18	AED 1.91
United States	2.28	AED 1.37
Yemen	3.15	AED 1.89

other charges

Other charges	Price (AED one time)
Relocation fee	100
Reconnection fee	50
Technician visit	50
Itemised billing	Free
Change of landline number	100
Additional basic telephone	55
Additional Caller ID telephone	125
Sockets (landline, broadband or TV)	All new du home service customers will get up to 6 sockets included in their initial home service subscription
Additional Sockets (set of up to 6 sockets)	100

Just visit one of du shops and our sales advisors will take care of the rest.

Required documents:

If you are a UAE national, please bring along:

your passport or national ID
tenancy contract or proof of property ownership

If you are an expat (including GCC nationals), please bring along the below documents::

your passport including residency visa page or visit visa (Visa is not required for GCC nationals)
tenancy contract or proof of property ownership

You must be aged 21 years or over to subscribe to du home services.Original documents need to be produced at the time of buying a connection for verification purpose.